BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-28-2012, 09:45 PM   #1 (permalink)
New Member
 
Join Date: Oct 2012
Model: PB
PIN: N/A
Carrier: AT&T
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Desktop software not connecting to Playbook

Please Login to Remove!

I am having trouble with the desktop software and my tablet.
The BB software runs but is not accessing the tablet.
When I connect the tablet to the USB port, I can hear that sound which means a connection is established. I even tried a couple of other
ports and am finding the same problem.
Offline  
Old 10-28-2012, 10:19 PM   #2 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Paspt
OS: 10.3.0.90
PIN: X1ZPY34K
Carrier: VZW but not for long
Posts: 9,176
Post Thanks: 120
Thanked 147 Times in 116 Posts
Default Re: Desktop software not connecting to Playbook

Moved to PlayBook section.

Can you see the PB if you go to My Computer? Assuming you're using a PC...

Are you using the latest version of BlackBerry desktop software?
__________________
Report spam text messages to 7726
#BlackBerry by choice
Offline  
Old 10-28-2012, 10:19 PM   #3 (permalink)
BlackBerry Extraordinaire
 
ZombieBerry's Avatar
 
Join Date: Sep 2010
Location: Toronto
Model: Priv
OS: 5.1.1
PIN: 2AB9C463
Carrier: WIND
Posts: 2,359
Post Thanks: 30
Thanked 343 Times in 282 Posts
Default Re: Desktop software not connecting to Playbook

Windows 7?
Do you have WiFi turned off? When you connect, do you see a small window in the top right (Loading Drivers)? Does it even show up as connected under devices (in Windows?)

Have you tried going to the Task Manager (Ctrl+Alt+Del) and closing all RIM related services and processes? Then run Desktop Manager again and connect your PB.
__________________
fere libenter homines id quod volunt credunt
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Desktop software not connecting to Playbook
Thread Thread Starter Forum Replies Last Post
Losing Call Logs, SMS or Emails? Optimize your BB! How To Setup for max free memory! John Clark BlackBerry Help 1620 12-31-2012 07:43 AM
Reload Software 552 but can't cannot to desktop mmontel General 9600 Series Discussion - Tour 1 01-04-2010 08:57 AM
desktop software question bob_az RIM Software 1 08-14-2007 05:49 PM
Modem Software - Appears to be a feature of OS 4.0 Mark Rejhon General BlackBerry Discussion 45 11-09-2004 01:42 AM

2pcs Mini 5pin Female Blackberry USB Jack Charger Port
$0.01
2pcs Mini 5pin Female Blackberry USB Jack Charger Port picture1Pack Orthodontic Dental Ortho Wax Blackberry scent For Braces gum irritation
$0.99
1Pack Orthodontic Dental Ortho Wax Blackberry scent For Braces gum irritation  pictureHouse of Doolittle EcoTones Monthly Desk Pad Calendar Blackberry
$23.41
House of Doolittle EcoTones Monthly Desk Pad Calendar Blackberry pictureUnlock Code Pin BlackBerry Z30 GSM 4G
$1.99
Unlock Code Pin  BlackBerry  Z30 GSM 4G pictureUnlock Code Pin BlackBerry PRIV 4G
$1.99
Unlock Code Pin   BlackBerry  PRIV 4G picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.