I have a new Playbook and am not doing something correctly. I want to use the apps for Facebook and Ebay. I downloaded them and they are sitting in My Apps. I cannot get them to appear on my dock or useable apps. I read where you touch them until they light up and then drag them where you want to have them. When I do this, nothing happens. I also do not have a little white star at the top of my browser with a little green cross in it that some users have said you can touch to add a bookmark. I cannot get bookmarks or apps to work. If I want to go to Ebay, I have to go to Google, type in Ebay, hit it on the search, etc. every time I want to go there. Is there a better way -- what am I doing wrong?? Thank you for all help with this learning curve. I love the Playbook.