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-   -   e-mail delete device or mail server? (http://www.blackberryforums.com/general-q10-series-discussion-blackberry-10/264629-e-mail-delete-device-mail-server.html)

myaydin34 06-27-2013 07:46 AM

e-mail delete device or mail server?
 
Hi,
I used BB 9700 bold. (OS 6 installed). When I want to delete email from my device, it ask device and server or device only. But I bought BB Q10, set my mails and then find this feature, I didn't see at menu, I think BB forget this feature

This is important Because When I deleted email from my device, deleting on mail server

ZombieBerry 06-27-2013 08:00 AM

Re: e-mail delete device or mail server?
 
KB33560-Email messages deleted from the BlackBerry 10 smartphone are not moved to a Trash or Deleted Items folder and instead are permanently removed

myaydin34 06-27-2013 08:42 AM

Re: e-mail delete device or mail server?
 
I know this is feature valid for exchange server. we use pop accounts, we set email setting-advanced setting-leave a copy messages server options.

ZombieBerry 06-27-2013 08:54 AM

Re: e-mail delete device or mail server?
 
Yes, but as it states at the end of the article....

If an email is integrated using Microsoft ActiveSync settings, then email messages that are deleted on the smartphone typically are moved to a Trash or Deleted Items folder on the mail server. This issue is present when an ActiveSync integration is done against a Windows 2003 Server or Novell Data Synchronizer. Both these servers utilize ActiveSync version 2.5. Exchange Servers 2007 and 2010 do not have this issue.

Note: This behaviour can also occur if the email is integrated as a POP account.


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