Originally Posted by Cameronrs5
And sorry its the blackbeery q10 how do i re send service?
You can't. bb10 doesn't use the BIS push.
I would recommend(rather than pulling the battery) restart the hub
(upper right corner drag down to center 5 times in a row)
That generally fixes almost everything(in regards to hub access in the like) but an empty battery reading (on inserting a fresh one... that was only solved by a restart)