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-   -   10.2.1 update issues (http://www.blackberryforums.com/general-q10-series-discussion-blackberry-10/265791-10-2-1-update-issues.html)

LarryLibman 02-01-2014 08:49 AM

10.2.1 update issues
 
Have set delete notifications to handheld only but system deletes everything from mailbox
Any ideas
Thanks and regards

tsac 02-01-2014 02:01 PM

Re: 10.2.1 update issues
 
Blackberry has not given a final fix for this but the link has some options to try.
They state this problem is seen when deleting multiple emails at one time.

Another bug in a long line of bugs.

the link
KB35669-When deleting messages from the BlackBerry Hub, messages are deleted from both the BlackBerry Hub and the mail server even though the "Delete On" setting is set to "Handheld Only" or "Prompt"

rambo47 02-01-2014 11:30 PM

Re: 10.2.1 update issues
 
I'm hearing Verizon gets 10.2.1 on Feb. 4th. I had a pre-release version and it was buggy. I went back to 10.2.0 because of insanely bad battery life and freezes. Fingers crossed that after waiting so long Verizon gets it sorted.

John Clark 02-02-2014 09:54 PM

Re: 10.2.1 update issues
 
Verizon already has 10.2.1.1925. They've had it since the 28th.

rambo47 02-02-2014 10:28 PM

Re: 10.2.1 update issues
 
Quote:

Originally Posted by John Clark (Post 1810818)
Verizon already has 10.2.1.1925. They've had it since the 28th.

It's still not showing up for a lot of us with the Q10. :-(
I'm going to charge up my Z10 tonight and see what's what tomorrow.

John Clark 02-02-2014 10:41 PM

Re: 10.2.1 update issues
 
If it doesn't show just update it with the autoloader from CB. Easy peasy and its the same as the release version.
Posted via BlackBerryForums.com Mobile

paquas 02-06-2014 06:12 AM

Re: 10.2.1 update issues
 
I have spend over 5 hours with BB support to correct this problem. I have reloaded the 10.2.1 operating system twice, and even tried a replacement phone. All to no avail. BB support wanted me to reload the OS a third time- I refused and told them to find a fix. The problem is evidently within 10.2.

The upgrade also interferes with my contacts listing. When I look up contacts from the phone icon, the contacts are alphabetical by first name but listed last name first. Setting the contact format to first, last does not correct the listing. When I open the contacts from the contacts icon on the main screen, the listing is correct.

BB needs to fix this!!!!!!!!!!!!!!!

paquas 02-06-2014 06:13 AM

Re: 10.2.1 update issues
 
Voice feedback when using voice commands stopped working with 10.2

I have spend over 5 hours with BB support to correct this problem. I have reloaded the 10.2.1 operating system twice, and even tried a replacement phone. All to no avail. BB support wanted me to reload the OS a third time- I refused and told them to find a fix. The problem is evidently within 10.2.

The upgrade also interferes with my contacts listing. When I look up contacts from the phone icon, the contacts are alphabetical by first name but listed last name first. Setting the contact format to first, last does not correct the listing. When I open the contacts from the contacts icon on the main screen, the listing is correct.

BB needs to fix this!!!!!!!!!!!!!!!

btaylor1 02-27-2014 02:30 PM

Re: 10.2.1 update issues
 
posted separately too

BlackBerry Confirms More OS 10.2.1 Features in BES 10.2 Documentation - BerryReview


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