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Old 02-01-2014, 08:49 AM   #1 (permalink)
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Default 10.2.1 update issues

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Have set delete notifications to handheld only but system deletes everything from mailbox
Any ideas
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Old 02-01-2014, 02:01 PM   #2 (permalink)
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Default Re: 10.2.1 update issues

Blackberry has not given a final fix for this but the link has some options to try.
They state this problem is seen when deleting multiple emails at one time.

Another bug in a long line of bugs.

the link
KB35669-When deleting messages from the BlackBerry Hub, messages are deleted from both the BlackBerry Hub and the mail server even though the "Delete On" setting is set to "Handheld Only" or "Prompt"
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Old 02-01-2014, 11:30 PM   #3 (permalink)
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Default Re: 10.2.1 update issues

I'm hearing Verizon gets 10.2.1 on Feb. 4th. I had a pre-release version and it was buggy. I went back to 10.2.0 because of insanely bad battery life and freezes. Fingers crossed that after waiting so long Verizon gets it sorted.
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Old 02-02-2014, 09:54 PM   #4 (permalink)
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Default Re: 10.2.1 update issues

Verizon already has 10.2.1.1925. They've had it since the 28th.
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Old 02-02-2014, 10:28 PM   #5 (permalink)
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Default Re: 10.2.1 update issues

Quote:
Originally Posted by John Clark View Post
Verizon already has 10.2.1.1925. They've had it since the 28th.
It's still not showing up for a lot of us with the Q10.
I'm going to charge up my Z10 tonight and see what's what tomorrow.
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Old 02-02-2014, 10:41 PM   #6 (permalink)
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Default Re: 10.2.1 update issues

If it doesn't show just update it with the autoloader from CB. Easy peasy and its the same as the release version.
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Old 02-06-2014, 06:12 AM   #7 (permalink)
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Default Re: 10.2.1 update issues

I have spend over 5 hours with BB support to correct this problem. I have reloaded the 10.2.1 operating system twice, and even tried a replacement phone. All to no avail. BB support wanted me to reload the OS a third time- I refused and told them to find a fix. The problem is evidently within 10.2.

The upgrade also interferes with my contacts listing. When I look up contacts from the phone icon, the contacts are alphabetical by first name but listed last name first. Setting the contact format to first, last does not correct the listing. When I open the contacts from the contacts icon on the main screen, the listing is correct.

BB needs to fix this!!!!!!!!!!!!!!!
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Old 02-06-2014, 06:13 AM   #8 (permalink)
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Default Re: 10.2.1 update issues

Voice feedback when using voice commands stopped working with 10.2

I have spend over 5 hours with BB support to correct this problem. I have reloaded the 10.2.1 operating system twice, and even tried a replacement phone. All to no avail. BB support wanted me to reload the OS a third time- I refused and told them to find a fix. The problem is evidently within 10.2.

The upgrade also interferes with my contacts listing. When I look up contacts from the phone icon, the contacts are alphabetical by first name but listed last name first. Setting the contact format to first, last does not correct the listing. When I open the contacts from the contacts icon on the main screen, the listing is correct.

BB needs to fix this!!!!!!!!!!!!!!!
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Old 02-27-2014, 02:30 PM   #9 (permalink)
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Default Re: 10.2.1 update issues

posted separately too

BlackBerry Confirms More OS 10.2.1 Features in BES 10.2 Documentation - BerryReview
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