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rudysan 03-07-2014 12:25 PM

Contacts without names
I have a Q10 4G LTE from Verizon full unlocked. I travel a lot for business and frequently change the Sim Card for the country I am visiting. However, every time I come back home, when somebody call me, I get only the phone number and not the name, even if it saved on my contact list. Any idea how to solve this. Many Thanks

tsac 03-07-2014 10:24 PM

Re: Contacts without names
There are a few things that can cause this. You indicated you travel in different countries. Make sure the country code is correct and the numbers are correct in the contact list.

Also check this link and maybe it can help.

KB04903-Caller's information does not display on the Incoming Call screen on the BlackBerry smartphone

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