BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-27-2014, 02:43 PM   #1 (permalink)
New Member
 
Join Date: Mar 2014
Model: Q5
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Setting up Exchange on a Q5

Please Login to Remove!

Had real fun and games connecting a Q5 to exchange. All the help I have found says follow the instructions and it will work. What they fail to mention is that the username cannot be entered if it has a space in the name, the setup was insisting on a dot or at (Can't use the proper symbol forum won't let me which strangely is similar to the problems on the handsets.) symbol between the first and last name. I'm not a Blackberry fan and could not find away around it, so I type the name I wanted as Firstname Lastname with a space in the description field of the setup, I then copied and pasted that text into the username field, changed the description field to something more meaningful and the setup went through and configured correctly. The username format is as required by the windows login on a client PC so it cannot be changed easily for every user. Why do the likes of Blackberry insist on controlling what is inputted into setup options to such an extent it actually stops the setup. Never had a problem on the curves we were replacing.
Offline  
Old 03-28-2014, 07:59 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,819
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default Re: Setting up Exchange on a Q5

So you don't like that fact that they are asking you to put in a VALID User Name.
Got it.
Offline  
Old 03-28-2014, 08:04 AM   #3 (permalink)
New Member
 
Join Date: Mar 2014
Model: Q5
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Setting up Exchange on a Q5

My argument is that Blackberry expect either firstname.lastname (See the Dot) or [email address] which is not correct for my Exchange setup.

The users login with Firstname Lastname (See the space). If you hit the spacebar in the username box on the Blackberry when entering a username it will add a DOT or At symbol which is not what I needed to set the username.
Offline  
Old 03-28-2014, 07:14 AM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,819
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default Re: Setting up Exchange on a Q5

So the users AD accounts have spaces in them?
Interesting.

Perhaps you should comment at Cell Phones, Smartphones & Mobile Phones from BlackBerry.com and ask them to allow for this (unusual) behavior.
Offline  
Old 03-28-2014, 07:18 AM   #5 (permalink)
New Member
 
Join Date: Mar 2014
Model: Q5
PIN: N/A
Carrier: Orange
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Setting up Exchange on a Q5

Yes they do, never had problem with iPhone or Android phones only Blackberry. All others accept usernames with spaces.

It is a natural thing to login using your firstname <space> lastname it is not essential to have a dot.

Emails have a dot of course [email address].

Never had a problem with AD and spaces in usernames.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Setting up Exchange on a Q5
Thread Thread Starter Forum Replies Last Post
Upgrading Exchange 2003 to Exchange 2010 w/ BES 4.1.6 gjigelco BES Admin Corner 9 09-28-2011 10:11 AM
Exchange 2003 to 2007 Upgrade Issues PaulieShore BES Admin Corner 1 03-23-2010 12:14 PM
Setting Up a Microsoft Exchange Server ApexBlackBerry General 9500 Series Discussion - Storm 5 03-14-2010 09:16 PM
exchange 2007 is the worst exchange M$ has ever made ? nobody7290 BES Admin Corner 20 12-28-2009 03:10 PM
How to Migrate BES from Exchange 2000 or 2003 to Exchange 2007 hdawg BES Admin Corner 9 01-08-2009 08:38 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.