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Old 04-15-2014, 12:41 PM   #1 (permalink)
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Default Q10 phone pad blinks on and off

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For a couple of months, (perhaps since the last system update) the phone pad on my Q10 blinks on and off when in use, but only about 60% of the time. It is especially frustrating when I'm trying to use voice mail but I can't type in the passcode. Is there a solution for this?
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Old 04-15-2014, 02:11 PM   #2 (permalink)
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Default Re: Q10 phone pad blinks on and off

Was the device dropped or did it get wet?
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Old 04-15-2014, 02:38 PM   #3 (permalink)
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Default Re: Q10 phone pad blinks on and off

No, it is in perfect condition. No problems with any other application. Just the phone pad blinks on and off.
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Old 04-15-2014, 02:46 PM   #4 (permalink)
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Default Re: Q10 phone pad blinks on and off

Is it in a cover or case?
Something that could be pressing down on a key?
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Old 04-15-2014, 04:14 PM   #5 (permalink)
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Default Re: Q10 phone pad blinks on and off

No, nothing like that. As I said, I believe it started after the last software update.
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Old 04-17-2014, 09:32 AM   #6 (permalink)
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Default Re: Q10 phone pad blinks on and off

which OS do you have now?
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Old 04-17-2014, 10:55 AM   #7 (permalink)
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Default Re: Q10 phone pad blinks on and off

Software
10.2.1.2102
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