BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 04-14-2015, 12:57 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2012
Model: 9700
PIN: N/A
Carrier: Etisalat
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Q10 totally freezed, after multiperson chat

Please Login to Remove!

I submited my problem with the multiperson chat. ( the bbm gets freezed and its very hard to open any conversation, i cant send or receive any messages to my contacts because of the multiperson chat )

However, now i am facing another problem.

I restarted my device but nothing works at all. I can not open any app and the blackberry hub doesnt load. ( it shows a message: preparing balackberry hub ) and the screen keeps flashing.

Any solution?
Offline  
Old 04-14-2015, 08:52 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,481
Post Thanks: 79
Thanked 798 Times in 768 Posts
Default Re: Q10 totally freezed, after multiperson chat

You need to give a lot more details on exactly what you tried and how you did it.
Details will help us help you
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Old 04-15-2015, 01:23 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2012
Model: 9700
PIN: N/A
Carrier: Etisalat
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Q10 totally freezed, after multiperson chat

I Tried to keep it loading ( for a whole day ) but it didnt help. Tried to to restart it ( many times ), pulled the battery out several times, taking out the SD card and SIM card, but didnt helped, switched off the Wifi+data but also didnt help.

I did these thing when my q10 had a problem with the multichat in BBM ( apps were working, i can open bbm but cant open the conversation - hardly -)

now, Blackberry hub doesnt load, i cannot open any app or the bbm, cannot open sms or check the contat list at all. nothing opens exept the drag from above menu.
Offline  
Old 04-17-2015, 07:18 PM   #4 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,481
Post Thanks: 79
Thanked 798 Times in 768 Posts
Default Re: Q10 totally freezed, after multiperson chat

ok , not sure what you did but it sounds like the OS is corrupted. pulling the plug during a reload is not good. If your doing the update/download over the cell network or via wifi don't. download the new OS and do it via a PC connected via data cable. OTA is always a potential problem if the network drops any data.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Old 04-20-2015, 10:24 AM   #5 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,225
Post Thanks: 370
Thanked 378 Times in 348 Posts
Default Re: Q10 totally freezed, after multiperson chat

new BBM beta has a chat end feature to stop this

hard part is getting it installed when you get a multi chat already
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Old 05-01-2015, 11:51 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2015
Model: Passp
PIN: N/A
Carrier: Telkom
Posts: 17
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default Re: Q10 totally freezed, after multiperson chat

Update to the lastest bbm, it has feature to block multiperson chat...
Posted via BlackBerryForums.com Mobile
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Q10 totally freezed, after multiperson chat
Thread Thread Starter Forum Replies Last Post
Multiperson chat killed my Q10!! Hambaka General Q10 Series Discussion - BlackBerry 10 6 04-14-2015 04:40 PM
Multiperson chat killed my Q10 Hambaka BlackBerry Help 0 04-09-2015 06:07 PM
BlackBerry IM Chat Apps/FAQ - MSN/AIM/ICQ/Yahoo/Google [UPDATED] Mark Rejhon Aftermarket Software 470 04-09-2010 12:07 AM
Best Chat Software: JiveTalk 1.0.2 versus IM+ 5.0.9 -- NO CONTEST Mark Rejhon Aftermarket Software 41 09-28-2008 11:39 PM
Development Guidelines for Chat Software Developers Mark Rejhon Developer Forum 2 11-18-2005 07:49 PM

Smith Corona Electronic Memory Typewriter SD 750 Spell Right Dictionary Tested
$9.49
Smith Corona Electronic Memory Typewriter SD 750 Spell Right Dictionary Tested pictureme & my big ideas create 365 "MEMORY PLANNING BIG" Value Pack Stickers
$10.99
me & my big ideas create 365 PATRIOTIC, MEMORIAL DAY, 4th of JULY, Retail Price Sale Blank Signs, NEW 50 Pk
$1.19
PATRIOTIC, MEMORIAL DAY, 4th of JULY, Retail Price Sale Blank Signs, NEW 50 Pk picture25pcs ATMEL AT49F002NT-90JC Flash Memory 256K x 8 (2M bit) PLCC32 *NOS 2B
$19.56
25pcs ATMEL AT49F002NT-90JC Flash Memory 256K x 8 (2M bit) PLCC32 *NOS     2B pictureALLEN-BRADLEY 2711-NM232 Memory Card, ATA Flash, 32MB SER A Panelview *Genuine*
$199.99
ALLEN-BRADLEY 2711-NM232 Memory Card, ATA Flash, 32MB SER A Panelview *Genuine* picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.