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Old 05-31-2015, 12:54 AM   #1 (permalink)
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Default Device connection problem with BB-Link

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Hi;


I have BB-Q10 and BB-Link installed in my PC having WXP. I have a problem that when open the BBLink and get sign-in in BB-ID, at page 2, my device displayes but when i Finish, my device displays "Disconnected". I have reloaded the software one time but same results. Please help me out.
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Old 05-31-2015, 07:39 PM   #2 (permalink)
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Default Re: Device connection problem with BB-Link

Many things cause the desktop or Link software to loose connection to the phone.
If your using a HUB port switch to a non hub port on the PC. See if something else is using the system causing it to be tied up on another application.
As for W-XP, it seems Link does support it so it should be ok.
Check the cable your using. Make sure its the one that came with the phone.
I have seen my connection be dropped while using Link but I just reconnect.

If you can , give more details on the issue. try to connect and just let it sit and see f it drops. If not then it may be another App on the PC doing something.
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