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-   -   BB Z10 stucked at agreement screen (http://www.blackberryforums.com/general-z10-series-discussion-blackberry-10/263597-bb-z10-stucked-agreement-screen.html)

kingkeba 02-26-2013 12:04 AM

BB Z10 stucked at agreement screen
 
Hi,
I just received delivery of the Z10. but It has refused to activate for the first time via wifi, it gets stuck at the ''agreement'' page for a long the and tells me ''unable to connect to the network, please try changing your settings''...what do I do please? cos am very sure my wifi works well, it works with other devices that I've connected except my Z10

NJBlackBerry 02-26-2013 05:13 AM

Re: BB Z10 stucked at agreement screen
 
Sounds like you aren't connected properly to the WiFi...

dc/dc 02-26-2013 06:22 AM

Re: BB Z10 stucked at agreement screen
 
And don't have a data plan.

kingkeba 02-26-2013 07:30 AM

Re: BB Z10 stucked at agreement screen
 
MY wifi works well, other devices are connected to it. can the device be activated via a mobile network since I wifi dosn't seem to be working? cos I have a sim that has a data plan on it?

dc/dc 02-26-2013 09:49 AM

Re: BB Z10 stucked at agreement screen
 
Quote:

Originally Posted by kingkeba (Post 1799722)
MY wifi works well, other devices are connected to it. can the device be activated via a mobile network since I wifi dosn't seem to be working? cos I have a sim that has a data plan on it?

Yes.

kingkeba 02-26-2013 01:02 PM

Re: BB Z10 stucked at agreement screen
 
How do I do that?
Posted via BlackBerryForums.com Mobile

dc/dc 02-27-2013 08:49 AM

Re: BB Z10 stucked at agreement screen
 
Quote:

Originally Posted by kingkeba (Post 1799748)
How do I do that?
Posted via BlackBerryForums.com Mobile

If you have a data plan as you say, it should work with no further intervention.

NJBlackBerry 02-27-2013 08:56 AM

Re: BB Z10 stucked at agreement screen
 
And if it is connected with your Wifi, you don't even need a SIM card.

GQBalla 02-28-2013 09:35 AM

Re: BB Z10 stucked at agreement screen
 
have you tried doing a battery pull?


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