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Old 02-26-2013, 01:04 AM   #1 (permalink)
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Default BB Z10 stucked at agreement screen

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Hi,
I just received delivery of the Z10. but It has refused to activate for the first time via wifi, it gets stuck at the ''agreement'' page for a long the and tells me ''unable to connect to the network, please try changing your settings''...what do I do please? cos am very sure my wifi works well, it works with other devices that I've connected except my Z10
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Old 02-26-2013, 06:13 AM   #2 (permalink)
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Default Re: BB Z10 stucked at agreement screen

Sounds like you aren't connected properly to the WiFi...
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Old 02-26-2013, 07:22 AM   #3 (permalink)
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Default Re: BB Z10 stucked at agreement screen

And don't have a data plan.
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Old 02-26-2013, 08:30 AM   #4 (permalink)
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Default Re: BB Z10 stucked at agreement screen

MY wifi works well, other devices are connected to it. can the device be activated via a mobile network since I wifi dosn't seem to be working? cos I have a sim that has a data plan on it?
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Old 02-26-2013, 10:49 AM   #5 (permalink)
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Default Re: BB Z10 stucked at agreement screen

Quote:
Originally Posted by kingkeba View Post
MY wifi works well, other devices are connected to it. can the device be activated via a mobile network since I wifi dosn't seem to be working? cos I have a sim that has a data plan on it?
Yes.
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Old 02-26-2013, 02:02 PM   #6 (permalink)
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Default Re: BB Z10 stucked at agreement screen

How do I do that?
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Old 02-27-2013, 09:49 AM   #7 (permalink)
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Default Re: BB Z10 stucked at agreement screen

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Originally Posted by kingkeba View Post
How do I do that?
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If you have a data plan as you say, it should work with no further intervention.
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Old 02-27-2013, 09:56 AM   #8 (permalink)
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Default Re: BB Z10 stucked at agreement screen

And if it is connected with your Wifi, you don't even need a SIM card.
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Old 02-28-2013, 10:35 AM   #9 (permalink)
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Default Re: BB Z10 stucked at agreement screen

have you tried doing a battery pull?
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