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-   -   random reboots and mark all read doesn't work sometimes (http://www.blackberryforums.com/general-z10-series-discussion-blackberry-10/264131-random-reboots-mark-all-read-doesnt-work-sometimes.html)

bluejae 04-20-2013 01:28 PM

random reboots and mark all read doesn't work sometimes
 
i've had the phone for about 20 days and it's been pretty good. but in the last few days i've noticed some random reboots.

also, for some reason today the 'mark all read' feature doesn't seem to work anymore. it usually works just fine in the hub... but it won't work anywhere... going to try a reboot to see if that fixes it... but it's definitely a weird problem that shouldn't be occuring

bluejae 04-20-2013 01:46 PM

Re: random reboots and mark all read doesn't work sometimes
 
did a restart by holding the top button... and the mark all read feature seems to be working now...

aiharkness 04-20-2013 02:10 PM

Re: random reboots and mark all read doesn't work sometimes
 
If you are experiencing more than the rare random reboot, I would call T-Mobile and get your problem escalated to RIM. You may be asked to send logs, but at least you will be on record. This may turn out to be a software issue that gets corrected in the next update, or in some cases maybe not.

FYI in my case I had a bout of repeated rebooting. I traced it to when the computer was trying to sync music to the Z10. It stopped when I reformatted the media card and turned encryption off, not sure which or whether both were the fix.


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