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-   -   can't receive pictures from samsung galaxy s3 (http://www.blackberryforums.com/general-z10-series-discussion-blackberry-10/264372-cant-receive-pictures-samsung-galaxy-s3.html)

bluejae 05-21-2013 11:16 AM

can't receive pictures from samsung galaxy s3
 
i've received pictures from iphone users and others, but a friend with an s3 can't send me a pic. on my end it keeps giving that message about media content could not be included...

is it a problem on my end or theirs?

dc/dc 05-21-2013 11:45 AM

Re: can't receive pictures from samsung galaxy s3
 
It's their issue.

bluejae 05-21-2013 05:49 PM

Re: can't receive pictures from samsung galaxy s3
 
they have an s3 with att... any ideas what could be the problem? when they send to iphone users... they get it... but i don't get the pic...

jsconyers 05-21-2013 06:53 PM

Re: can't receive pictures from samsung galaxy s3
 
What format is the picture? JPG? Also are they sending via email or via text?

bluejae 05-25-2013 09:49 AM

Re: can't receive pictures from samsung galaxy s3
 
i didn't realize that the s3 can choose what formats to send a picture in. so i'm not sure about that. but they are sending via text. not email.

stevew 05-29-2013 06:33 PM

Re: can't receive pictures from samsung galaxy s3
 
Sounds like it may be an unsupported picture format. Also, have you checked your MMS settings on the Z10?


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