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Old 05-21-2013, 11:16 AM   #1 (permalink)
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Default can't receive pictures from samsung galaxy s3

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i've received pictures from iphone users and others, but a friend with an s3 can't send me a pic. on my end it keeps giving that message about media content could not be included...

is it a problem on my end or theirs?
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Old 05-21-2013, 11:45 AM   #2 (permalink)
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Default Re: can't receive pictures from samsung galaxy s3

It's their issue.
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Old 05-21-2013, 05:49 PM   #3 (permalink)
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Default Re: can't receive pictures from samsung galaxy s3

they have an s3 with att... any ideas what could be the problem? when they send to iphone users... they get it... but i don't get the pic...
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Old 05-21-2013, 06:53 PM   #4 (permalink)
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Default Re: can't receive pictures from samsung galaxy s3

What format is the picture? JPG? Also are they sending via email or via text?
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Old 05-25-2013, 09:49 AM   #5 (permalink)
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Default Re: can't receive pictures from samsung galaxy s3

i didn't realize that the s3 can choose what formats to send a picture in. so i'm not sure about that. but they are sending via text. not email.
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Old 05-29-2013, 06:33 PM   #6 (permalink)
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Default Re: can't receive pictures from samsung galaxy s3

Sounds like it may be an unsupported picture format. Also, have you checked your MMS settings on the Z10?
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