BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   General Z10 Series Discussion - BlackBerry 10 (
-   -   Why Can't I Update My Z-10 (

hglass 06-30-2013 09:52 AM

Why Can't I Update My Z-10
I'm on Verizon. I have been getting a notice for the last two weeks that there is an update. When I try to update I always get "software update interrupted" Any ideas??:?

dc/dc 06-30-2013 10:10 AM

Re: Why Can't I Update My Z-10
Are you on WiFi?

hglass 06-30-2013 07:40 PM

Re: Why Can't I Update My Z-10

Originally Posted by dc/dc (Post 1805289)
Are you on WiFi?

Yes I am. I tried WiFi and over Verizons network. I get the same failure.
When I connect to my desktop software, it does NOT show any updates.:?

stevew 07-01-2013 09:05 AM

Re: Why Can't I Update My Z-10
That was addressed in the latest software release, probably the one you are trying to download. I had the same issues and connected through BB Link instead. That worked and now I get carrier updates no problem OTA!

All times are GMT -5. The time now is 09:30 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.