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Old 06-30-2013, 08:52 AM   #1 (permalink)
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Default Why Can't I Update My Z-10

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I'm on Verizon. I have been getting a notice for the last two weeks that there is an update. When I try to update I always get "software update interrupted" Any ideas??
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Old 06-30-2013, 09:10 AM   #2 (permalink)
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Default Re: Why Can't I Update My Z-10

Are you on WiFi?
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Old 06-30-2013, 06:40 PM   #3 (permalink)
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Default Re: Why Can't I Update My Z-10

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Originally Posted by dc/dc View Post
Are you on WiFi?
Yes I am. I tried WiFi and over Verizons network. I get the same failure.
When I connect to my desktop software, it does NOT show any updates.
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Old 07-01-2013, 08:05 AM   #4 (permalink)
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Default Re: Why Can't I Update My Z-10

That was addressed in the latest software release, probably the one you are trying to download. I had the same issues and connected through BB Link instead. That worked and now I get carrier updates no problem OTA!
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