Originally Posted by hasmattamsah
Bought a Z10 in the states and was boxed and labelled as Factory Unlocked.
Now in Ontario and a Rogers sim works fine.
But Telus does Not. I need Telus .
Is my phone truly factory unlocked or a software unlocked.
Verizon phones come with the GSM side unlocked. It doesn't matter if it's "factory unlocked" or "software unlocked". This is clearly a Telus issue if the BlackBerry works properly on Rogers.