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Old 03-31-2015, 06:25 PM   #1 (permalink)
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Question Z10 not rebooting

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I tried rebooting my Z10 by removing the battery but when I inserted the battery my phone is not rebooting. It just says "blackberry" and goes no further. HELP. I NEED MY PHONE.
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Old 03-31-2015, 07:08 PM   #2 (permalink)
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Default Re: Z10 not rebooting

have you tried putting in on a charger?

what LED does when doing that?
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Old 04-04-2015, 07:41 PM   #3 (permalink)
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Default Re: Z10 not rebooting

More details will help us help you.
The Z10 depending on the amount and type of Apps can drain a battery quick.
that will cause the battery to seem full but drop quick.
Doing what Knottyrope suggests may give you some indication of what the issue is.
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Old 05-02-2015, 01:35 AM   #4 (permalink)
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Default Re: Z10 not rebooting

have tried to long press the on/off button when your z10 freeze???
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Old 05-02-2015, 08:57 PM   #5 (permalink)
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Default Re: Z10 not rebooting

Quote:
Originally Posted by lokomotifbag View Post
have tried to long press the on/off button when your z10 freeze???
Pulling the battery will also do that.
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