BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 04-02-2015, 03:39 PM   #1 (permalink)
New Member
 
Join Date: Jul 2014
Model: Z10
PIN: N/A
Carrier: T-Mobile UK
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Z10 - Account info needed - Your account is no longer synchronised..

Please Login to Remove!

Hi all, tearing my hair out here and in need of some help..

We have 5 Z10s which, up until 2 days ago were working great. One by one on that day, each device started to mess up. Regularly throughout the day they will be given the message - "Account info needed" "Your account is no longer synchronised with your device. Check that your account settings are correct. If they are correct, contact your email service provider".

If we re-enter the password on *some* of the Z10s it gets us back in for anywhere between 5 and 30 mins before error comes back. Other Z10s wont come back on at all.

I've spent 2 days trying to find the cause and no further forward reading every post I could find on the internet. We are using Exchange 2003 Small Business Server and on the T-Mobile UK network.

Please help!

Thanks
John
Offline  
Old 04-03-2015, 10:40 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,291
Post Thanks: 392
Thanked 392 Times in 360 Posts
Default Re: Z10 - Account info needed - Your account is no longer synchronised..

is your mail server fully patched and on SP2?
are you using active sync?
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Still rocking my DTEK60
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Z10 - Account info needed - Your account is no longer synchronised..
Thread Thread Starter Forum Replies Last Post
Info needed stp72 General 8300 Series Discussion - Curve 2 01-17-2009 02:31 PM
BB Calendar will no longer sync info with Outlook Calendar it_guy General 8300 Series Discussion - Curve 7 11-29-2008 06:45 PM
Emergency contacts list question a_kayaker BES Admin Corner 2 11-07-2008 12:23 PM
Help needed with Initialising and BESAdmin Account BlackberryPhobe BES Admin Corner 4 04-17-2008 10:46 AM
Wiping 8830 account info, embedded #, to factory, pre-programme settings Mrkansas General Legacy Device Discussion 2 03-26-2008 02:29 PM

NEW MSA ALTAIR 5X 10116926 MULTI-GAS DETECTOR MINING SAFETY 5 GAS DETECTOR
$999.0
NEW MSA ALTAIR 5X 10116926 MULTI-GAS DETECTOR MINING SAFETY 5 GAS DETECTOR pictureMSA Altair 4X - Multi Gas Detector *Needs O2 Sensor*
$85.0
MSA Altair 4X - Multi Gas Detector *Needs O2 Sensor* pictureMSA ALTAIR 4X/5X 10106725 CO/H2S REPLACEMENT SENSOR- N.I.B.
$225.0
MSA ALTAIR 4X/5X 10106725 CO/H2S REPLACEMENT SENSOR- N.I.B. pictureMSA AltaiR 4X / 5X Xcell Oxygen O2 10106729 Sensor N.I.B.
$200.0
MSA AltaiR 4X / 5X Xcell  Oxygen O2 10106729 Sensor N.I.B.  pictureMSA Altair 4X Multi Gas Monitor Detector, O2,H2S,CO,LEL NEW OTHER Sale
$529.99
MSA Altair 4X Multi Gas Monitor Detector, O2,H2S,CO,LEL NEW OTHER Sale picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.