BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   GPS & Mapping (http://www.blackberryforums.com/gps-mapping/)
-   -   ATT Navigator problem (http://www.blackberryforums.com/gps-mapping/147892-att-navigator-problem.html)

fftonyb 08-31-2008 07:26 PM

ATT Navigator problem
 
I have searched the boards looking for ideas on this issue.

I bought an 8310 and downloaded ATT Navigator v 1.6.1025.

I have two problems. I synced a bunch of locations when I had an 8300 and they don't read with the ATT version.

Secondly, when I try to access a location from my address book it will give two or sometimes three entries for the same record in the address book.

I've written the ATT Feedback link and have received the usual auto responses but nothing in terms of any solutions.

Anyone got any ideas?

Thanks.

JSanders 08-31-2008 10:07 PM

Wirelessly posted (8310; Category 5)

Try contacting TeleNav for support. I've never had those issues, when upgrading from TN to ATT Nav, so I can't recommend a fix.
Did you have GPS on the 8300, through a bluetooth GPS puck?

fftonyb 09-01-2008 11:29 PM

Quote:

Originally Posted by JSanders (Post 1082915)
Wirelessly posted (8310; Category 5)

Try contacting TeleNav for support. I've never had those issues, when upgrading from TN to ATT Nav, so I can't recommend a fix.
Did you have GPS on the 8300, through a bluetooth GPS puck?

Through a puck. I don't have the 8300 any longer. I like the built-in version.

Stinsonddog 09-09-2008 11:01 PM

Delete it, reboot, and then reinstall. Go to your web interface and make sure it has your device correct.

dakatza 09-10-2008 09:48 AM

Quote:

Originally Posted by JSanders (Post 1082915)
Wirelessly posted (8310; Category 5)

Try contacting TeleNav for support. I've never had those issues, when upgrading from TN to ATT Nav, so I can't recommend a fix.
Did you have GPS on the 8300, through a bluetooth GPS puck?

My experience with contacting TeleNav for support on ATT Nav is has been that TeleNav will refuse to support you as "it is not our product" They will push you back on ATT. Save yourself the hassle and frustration.

takeshi 09-10-2008 12:06 PM

Quote:

Originally Posted by dakatza (Post 1094781)
Save yourself the hassle and frustration.

...and get Telenav directly from Telenav. ;-)


All times are GMT -5. The time now is 01:29 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.