BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-30-2009, 06:05 PM   #1 (permalink)
New Member
 
Join Date: Aug 2009
Model: 8900
PIN: N/A
Carrier: orange uk
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Pls help, BB maps not working on Curve with data plan

Please Login to Remove!

Hi,

I have just received a blackberry 8900 curve (v4.6.1.206 platform 4.2.0.102) from my employer on the Orange UK network. Itís absolutely great apart from one frustrating problem. I canít get the blackberry maps (v4.6.1) to work.

I can activate the GPS and it picks up satellites no problem but doesnít download any data (just displays the diagonal lines). I have even downloaded the Google maps (v3.0.2) application and when this is loaded it states ĎNetwork Unavailableí. This doesnít change even if I connected via WiFi. I have since downloaded Google mobile app and this displays a states it canít connect to the internet when itís selected.

Iím connected via BES for work emails, calendar, contact, task wireless sync. I presume this means I have a data connection and even my IT dept donít understand why the maps donít work and they have also contacted Orange about it, who havenít helped either!

I can access the internet via the browser and surf with no limitations. Iím not sure if it means anything but my TCP settings are set at:

APN settings enabled (checked)
APN: orangeinternet
APN authentication enabled (unchecked)
Username for ANP (blank)
Password for ANP (blank)

Can anyone suggest a possible fix before my Blackberry ends up out of the window?
Offline  
Old 08-30-2009, 06:22 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,125
Post Thanks: 58
Thanked 710 Times in 688 Posts
Default

It seems you may have a restriction in the IT.policy settings. BB Maps works very well. My employeer blocks BB maps but allows Google for some reason. I would check with the people who control the BB. IT Policys can drive you crazy with restrictions.

Welcom to the forums.
__________________
If someone helps, tell them by clicking the Thanks buttonÓ


9810 on BES
Z10 on BIS
Offline  
Old 08-30-2009, 06:23 PM   #3 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,125
Post Thanks: 58
Thanked 710 Times in 688 Posts
Default

You might also search this forum for other reasons and also look in the BES section for some info, again good luck
__________________
If someone helps, tell them by clicking the Thanks buttonÓ


9810 on BES
Z10 on BIS
Offline  
Old 08-30-2009, 07:03 PM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

Does GoogleMaps work?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-31-2009, 01:50 AM   #5 (permalink)
New Member
 
Join Date: Aug 2009
Model: 8900
PIN: N/A
Carrier: orange uk
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No, Google maps don't work either. It states Network Unavailable
Offline  
Old 08-31-2009, 08:36 AM   #6 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try removing the TCP settings and see if that makes any difference.
Offline  
Old 08-31-2009, 05:19 PM   #7 (permalink)
New Member
 
Join Date: Aug 2009
Model: 8900
PIN: N/A
Carrier: orange uk
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Removing the settings makes no difference either.

Thanks for the suggestion
Offline  




Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.