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Old 02-10-2010, 05:48 PM   #1 (permalink)
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Join Date: Aug 2007
Location: UK
Model: 9700
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Angry TeleNav Problems

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I posted this in the 9700 Forum, but belatedly realised it would be better here...

I have TeleNav installed on my BB 9700 and have paid for the monthly licence.

However, I'm finding it almost impossible to get a satellite lock. Whenever I try to get directions or even get it to show my location, it goes through a "Reading GPS..." cycle that takes over 2 minutes to get to 100%. Then I get a "GPS signal weak. Find better sky view." message! I tried this with the same results three times!

As a test just now, I stood out in the back garden with my 8900 and 9700. In Options -> Advanced Options -> GPS, both got a satellite reading. The 8900 took about 30 seconds, the 9700 about 1 minute. After that, both refreshed pretty quickly.

I then went into Google Maps on my 9700. Again, it got a satellite lock reasonably quidkly.

So, I then went into Maps -> Current Location in TeleNav on my 9700. But it was yet another 2 minute cycle of trying of "Reading GPS..." followed by "GPS signal weak......".

I've had the same results elsewhere (can get a lock in Advanced Options -> GPS and Google Maps, but not TeleNav). Any suggestions what could be going wrong with TeleNav? I'm about to cancel my subscription in desperation!
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