BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-14-2010, 11:10 AM   #1 (permalink)
New Member
 
Join Date: Apr 2008
Model: 8130
PIN: N/A
Carrier: Sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default GPS/Google Maps stopped working

Please Login to Remove!

I've had a BB 8320 with T-Mobile through work (Enterprise) for about a year and a half. Used Google Maps all the time.

Last month I updated Google Maps to 4.0.2, and ever since, it keeps saying that it cannot change permissions. I tried to change the permissions manually -- the only options are Deny or Prompt (I could have sworn there used to be an Allow option before). I set everything to Prompt, but still get the same message.

Thinking it was a problem with Google Maps, tried the default Map software that came with the phone -- it also cannot locate my position. Neither can Bing.

So I figured it's a problem with my GPS. Went into Options > Advanced options > GPS and found this:
GPS Data Source: None (no other option to change to)
GPS Services: Location ON

I checked with some of my colleagues (who have the same Enterprise BB), and they can use Google Maps fine.

So looks like the problem is with the GPS on my phone. Is this a software issue, or a hardware problem and I need to get a new phone?

Any ideas?
Thanks.
Offline  
Old 06-14-2010, 12:44 PM   #2 (permalink)
New Member
 
Join Date: Jun 2010
Model: 8820
PIN: N/A
Carrier: AT&T
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Exact same issue with the GPS. None or the Holux Bluetooth are the only selections available. Not the Device_GPS like the demo says,. All sorts of answers out there but none help. from AT&T neutering to IT Policy stopping it. I go into AT&T Maps and the GPS source only has BT available. Talked to two people on Sprint and AT&T and they are locked out as well, then talked to another on Sprint and he has the device available.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.