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MayankAgr 11-01-2012 08:53 AM

Not able to use BB App World
I did settings which is required to use net in normal gps plan but when using BB App world a display box gets oppened stating " Cannot get new token due to device offline state. Error I'd 40760".I m using Reliance Smart network, its APN is smartnet
Plz help why is dis problem
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aiharkness 11-01-2012 10:13 AM

Re: Not able to use BB App World
Do you have the data plan specifically for BlackBerrys on your line? Sounds like answer is no. That's the problem.

EDIT: Searching around, I see this apparently has nothing to do with not having a data plan. I didn't find a specifi fix. I would try the usual troubleshooting steps: hard reset, resend service books, clear the app world cache (alt-RST), delete app world and the re-install it. If none of those steps resolve the problem, last step would be call carrier's customer service.

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