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Old 02-22-2007, 11:00 PM   #1 (permalink)
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Default No map on BB Maps 8800

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I have the GPS functioning and have used the guide on installing the BB Maps program on my 8800, but when I launch BB Maps all I see are grids and lines - no map. What am I missing? I verfied the GPS is working, but when I open the BB Maps program I don't see a map. UGH!

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Old 02-23-2007, 01:00 PM   #2 (permalink)
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Default Help!

Cmon all you 8800 BB Maps users - please help me!!

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Old 02-23-2007, 01:03 PM   #3 (permalink)
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In BBMaps Options, do you have it set to "Internal GPS" and what version are you using? 1.1.27?
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Old 02-23-2007, 01:06 PM   #4 (permalink)
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yes and yes -

One thing I didn't do is download and install the desktop service pack - I used the 8800 CD only - i thought that this was okay because the service pack makes the desktop 4.2.1 and with the cd install i have 4.2.1. Does the desktop update load files that I don't have?

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Old 02-23-2007, 01:09 PM   #5 (permalink)
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I wouldn't think updating the desktop manager would make a difference.

Presumably you did select "start gps" from the menu? Also, you're in the US, Canada or UK?
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Old 02-23-2007, 01:15 PM   #6 (permalink)
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US - I did verify the GPS works - in Options it gives me a location.
I see on BB Maps the # of satellites as well. It just has no map - just lines.

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Old 02-23-2007, 01:24 PM   #7 (permalink)
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Okay, now I'm just guessing. It feels like you don't have a connection to the data provider to download the maps. I wonder if an uninstall, reboot and reinstall would help? Perhaps there are some permissions, or a firewall setting that didn't get set properly.

Also, if you have Telenav installed, you should also uninstall it. I found that I had to install and configure BBMaps first and then install Telenav.
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Old 02-23-2007, 01:49 PM   #8 (permalink)
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There was never an "install" tho - I just did the .alx file change per the other posts. I did install it thru desktop tho. Not sure the differences there.

I do not have telenav.

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Old 02-23-2007, 02:17 PM   #9 (permalink)
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That's fine. Just go to options: advanced options: applications and click (menu) while BBMaps is highlighted. Delete will be an option.
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Old 02-23-2007, 09:02 PM   #10 (permalink)
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i figured it out. since i got my new 8800, i failed to setup my TCP options to show the wap.cingular info with user name and password - as soon as i did that, my maps showed up

cool
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Old 03-05-2007, 07:30 PM   #11 (permalink)
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Where do you find the password?
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Old 03-05-2007, 07:43 PM   #12 (permalink)
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Quote:
Originally Posted by Mike Fish
Where do you find the password?
The PSG fish?
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Old 03-05-2007, 07:48 PM   #13 (permalink)
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I don't get it. I found the TCP setting and changed them to the wap.cingular.com but you need a APN password that I don't know where it is. Thanks.
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Old 03-05-2007, 08:17 PM   #14 (permalink)
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APN: [email address]
Password: CINGULAR1
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Old 03-06-2007, 06:24 AM   #15 (permalink)
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THANK YOU! I would have never found that password!
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