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Telus 8830 GPS problem -
08-21-2007, 01:00 PM
My Telus 8830 has an issue with GPS - basically, it doesn't work consistently at all.
I bought it when they were first released at the beginning of July and as I walked out of the store BB Maps worked great and as expected. I also had Google Maps installed pretty much right from the start and used both of them occasionally but because I know the city I'm in, there wasn't too much of a need for it (and the lack of turn by turn voice directions made it easier to just use a map)
In the middle of July, I took a trip to Atlantic Canada for a couple weeks, rented a car and immediately found out that I had a problem with my GPS connection. It was so inconsistent that I was forced to not use it and had to buy a map (hah, I should have had one anyways but was overly optimistic!)
I would turn on my phone in the morning and have no problem getting a location and directions would download fine but any attempts at updating my location would fail. I had full cell signal and was not in a major city or near anything that would block the full open sky and I even tried outside the car to make sure tinted windows or something wasn't the cause.
Waiting, and hard battery pull resets did not solve the problem and at one point I went 2 days before I could get a location.
Last week I convinced Telus to swap units and the new one pretty much has the same problems. Turning off/back on GPS will sometimes allow it to reconnect but more often than not it will not find a satellite signal.
On the last unit, I tried the newest Verizon firmware but it didn't have an effect either. I've tried Mapquest, Garmin (which I like the best so far), TeleNav, BB Maps, Google Maps, and Yahoo Go 2.0 and none seem to be any better in connecting.
Any suggestions?
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