BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 12-13-2007, 10:52 AM   #1 (permalink)
New Member
Join Date: Dec 2007
Model: 8707
Carrier: Vodafone Italia
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Problem with HS-655 on BB 8707: no audio when answering (random) - Please Help!!!

Please Login to Remove!

Hi all,

I've got a problem with my BB and headset:

sometimes (quite often), when I answer a call, taking the HS out, the call starts, but I can't hear any sound; I must turn off quickly the HS, then answer using the BB and then restart the HS to continue call (after some apologies to the caller, of course).
I tried to deactivate encryption, but things are not better at all :(

That's pretty annoying and I'm thinking to stop using the HS (which is on all other aspects absolutely brilliant).
I've got a BB 8707 since about 1 year, and the HS is less than 1 month old.

Any help would be very appreciated!

thanks in advance
Old 12-13-2007, 01:26 PM   #2 (permalink)
BlackBerry Extraordinaire
Perfect Storm's Avatar
Join Date: Dec 2006
Location: Ottawa
Model: 8900
Carrier: Rogers
Posts: 2,467
Post Thanks: 0
Thanked 0 Times in 0 Posts

I've had this issue too. Mostly only long distance calls, although those are the majority of times I use my headset
__________________ - Photo wallpapers only in BlackBerry Internet Browser - Photo wallpapers sent to your BlackBerry
BlackBerry Themes
Old 12-14-2007, 09:35 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
mortys11's Avatar
Join Date: Feb 2005
Location: Toronto
Model: BOLD
OS: 5.0.100
Carrier: rogers
Posts: 481
Post Thanks: 0
Thanked 0 Times in 0 Posts


i ditched the 655 for this reason...i would say 3-4 times a day this would happen and i would have to go to speaker and back to activate the HS...otherwise a great HS....havent found a replacement yet

i went through 3 units and gave up...i thought the new ones are better...i had mine in late 06 when they came out

good luck
"you like it the juice, the juice is good, no?"

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.