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Old 07-06-2005, 11:55 AM   #1 (permalink)
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Default can't wipe out Blackberry or connect to the DM

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hello,

I have a BB unit that has a JVM 531 error which means that the memory is full. Well, it's so full that I can't even connect to the Desktop Manager to wipe out the data from the unit using javaloader.

When I hard reset by removing the battery :rolleyes: , it simply shows the hourglass and just sits and sits until it goes to the 531 error and it does this over and over.

thanks for any help.
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Old 07-06-2005, 01:24 PM   #2 (permalink)
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Default Wipe Data

If it is a current model w/ v4.0 you can goto Options=>Security and select wipe data from the handheld.
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Old 07-06-2005, 01:32 PM   #3 (permalink)
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I figured it out. Since the existing Desktop Manager couldn't even see the connection, I tried a new setup on a different workstation and with the new Desktop Manager, it saw the unit.

I then downloaded the Blackberry JDE and ran javaloader.exe -usb wipe and voila, completely wiped out everything.

thanks again.
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