BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-07-2005, 07:53 AM   #1 (permalink)
New Member
 
Join Date: Aug 2005
Model: 7510
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question 7510 keyboard /Trackwheel unresponsive.

Please Login to Remove!

Bought a 7510 on Ebay and it worked great for about 6 months. Yesterday I pulled it out of the holster and none of the keys or external buttons would respond. Mail still arrives, but I can't get to it and can't answer the phone. I dropped back to my old 6510 and am functional, but the new BB is still broke.

Am I screwed? Or is there a quick fix a qualified BB service tech could make?

John-O
Offline  
Old 08-07-2005, 08:03 AM   #2 (permalink)
No longer Registered.
 
Dawg's Avatar
 
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Posts: 13,962
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

add the 2.99 insurance to your account and the the next day take it to a service center they will take care of it as long as it hasnt been wet. I added a phone to my account and the insurance that day and took it in and they gave me a brand new one.
Offline  
Old 08-18-2005, 07:43 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2005
Model: 7290
Posts: 181
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hard reset the handheld - remove the battery while it is on for about 3 seconds and put it back in. Once you have done so if you are still experincing this application load the handheld
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.