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Old 08-26-2004, 09:59 AM   #1 (permalink)
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Default Wheel stuck with 6280

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Hi, does anyone have problems with the 6280 track wheel getting stuck.
I have two of them in the same status!
Stuck = wheel button is in the push-in position
Thanks
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Old 08-26-2004, 12:22 PM   #2 (permalink)
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Is the unit under warranty? If so most carriers are pretty good at doing a hardware swap. This is from past experience with a 6710 and 7280.
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Old 08-26-2004, 12:50 PM   #3 (permalink)
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Default Warranty

I guess warranty is my last option.
I want the users to keep their PINS.
Also, I had a nightmare with a warranty replacement last time, they cancelled a SIM card, but that is another story
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Old 08-26-2004, 12:59 PM   #4 (permalink)
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Try and go directly through your carrier, they usually do a swap most cases its a brand new unit and they'll handle the rest of the back end stuff required from RIM.
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Old 03-14-2005, 09:17 PM   #5 (permalink)
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we sell blackberry replacement parts:

http://www.promobility.net/html/blackberryparts.shtml
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