FYI, Freedom suggested I return the keyboard and replace it with another. I did that this morning. Same problem with the second keyboard so this appears to be configuration related. Freedom has sent me the following which I'll attempt to do tonight:
1) Go to the Downloads Folder
2) Highlight the keyboard, press the Menu button and Delete
3) Your Blackberry may need to reboot to delete this driver. If requested please reboot device before continuing with the instructions.
1) Download the drivers using your Blackberry from OTAdrivers.com - Drivers for Freedom Input
2) Follow the link for the Universal Keyboard2
3) It should recognize you phone and download the correct driver. If it doesn't then select 4.2 driver for the Blackberry
4) Once the driver have completed it will ask to change permissions either after the download or when you click on the keyboard icon for the first time.
5) When it does ask to change permission select view and then it should say Input Simulation and Allow next to it. Now press the Back button on the Blackberry, it will ask you to save changes select Yes to continue.
6) Once it has completed the software should will be found in Downloads, on some 9530 Storms this is sometimes found in the main menu.
Pairing the Keyboard
1) Switch the keyboard on in SPP mode (little switch needs to go to the left).
2) On the BlackBerry go to "Options" (sometimes this could also be "Settings" depending on which theme you use) and then go to Bluetooth.
3) If it is disabled you will need to select Enable from the menu.
4) Press the Menu button and then select "Add Device". Select the keyboard from the list and when asked for a Passkey press 0000 on the BlackBerry.
5) Now the keyboard is under the paired devices list, if you highlight this then press the Menu button and select device properties.
6) Check to see if under services it says SPP slave, if it doesn't then press the Menu button then select Refresh Service List.
7) SPP Slave should appear under services.
Activating the keyboard
1) Run the Bluetooth Keyboard Software.
2) Click on the "Activate Keyboard" box. The "Keyboard Status" should show "Connecting" and then "Connected".
3) Once it is connected scroll down to the keyboard test box and try typing on the keyboard.
4) Once it is connected tick the "Reconnection" Box and exit the software.