BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-08-2010, 03:58 AM   #1 (permalink)
b&o
New Member
 
Join Date: Apr 2010
Model: 9000
PIN: N/A
Carrier: Viettel
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default My BB does not turn on.

Please Login to Remove!

My BlackBerry Bold 9000 does not turn on when I install the battery. No LED, no display or any sign of life. All I have to do is remove the battery, plug in the wall charger, reinstall the battery when the red LED turns on and unplug the wall charger. From now on the phone turns on and operates normally. I can turn it off then on again but the problem reoccurs if I remove the battery.

What's the problem with my phone? Please help.
Offline  
Old 04-08-2010, 06:42 AM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,728
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Wirelessly posted

Thinking key/button failure, but a question ... Do you really have to connect it to the charger to make it power on? When it won't turn on, if you simply remove the battery and replace after half a minute, won't it boot up?

EDIT: I looked at OP again and see, first sentence, it seems the answer is that simply inserting the battery does not work.

Some other thoughts: Is the battery tight in the compartment, and contacts are being pressed against each other? What do the contacts on both the battery and the blackberry look like? Are they clean and more or less shiny, or dark and dirty looking?
__________________
- Ira

Last edited by aiharkness : 04-08-2010 at 06:53 AM.
Offline  
Old 04-08-2010, 09:42 PM   #3 (permalink)
b&o
New Member
 
Join Date: Apr 2010
Model: 9000
PIN: N/A
Carrier: Viettel
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks, Ira

Yes, inserting the battery does not work. The phone does not turn on. No LED. No any sign of life. Plugging in the wall charger (with the battery in the phone) does not help. All I have to do is unplug the charger, remove the battery, plug in the charger for the LED turns on then insert the battery back. Now unplug the charger and the phone boots up. From now on the phone functions normally. I can turn it off then on again, charge the battery with the wall charger... Everything works normally until for some reason the battery being removed and inserted back.

The battery is fully charged and I've tried with 2 other batteries. The batteries and the phone is quite new so I think there's no issue with the contacts. BTW, I found 2 things:

1. The phone clock stopped at the time the battery was removed.
2. If the battery is inserted immediately after being removed (within 1 or 2 secs) then the phone boots up normally.

Someone told me it's the CMOS battery that caused the issue. I don't know but is there a so-called cmos battery for a BlackBerry Bold? Can it be dead and how do I replace it?

Do you have any idea? Thank you very much.

Last edited by b&o : 04-08-2010 at 09:46 PM.
Offline  
Old 04-08-2010, 11:48 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,679
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

I would check with HorizonWirelessOnline.com - Horizon Wireless, The World’s Cellular Repair Center . If anyone can tell you, it's them. If it needs repair, they can do that too.
Offline  
Old 04-09-2010, 05:02 AM   #5 (permalink)
b&o
New Member
 
Join Date: Apr 2010
Model: 9000
PIN: N/A
Carrier: Viettel
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by John Clark View Post
I would check with HorizonWirelessOnline.com - Horizon Wireless, The World’s Cellular Repair Center . If anyone can tell you, it's them. If it needs repair, they can do that too.
I may consider taking the phone to a technician. Thanks.
Offline  
Old 04-09-2010, 07:19 AM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,728
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Wirelessly posted

Ditto re talking to a repair tech. Post an update when you have the time.
__________________
- Ira
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.