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Old 08-23-2011, 11:04 AM   #1 (permalink)
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Default Reload Software 552

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Hello everyone

I have just installed a couple of new apps en deleted some old ones I never use. When my device was rebooting, it took ages, and I got the error Reload Software: 552 After searching around, I came across a solution: To restore the software, using Application Loader in the Desktop Manager. I did everything correct, even got the Task in progress screen, but the software fails to connect to my BB. My BB's screen is also frozen on the error and I don't get any indication that the device is connected. Please help me, because I really don't know what to do, and I really really need that phone working as soon as possible.

Thank you in advance.
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Old 08-23-2011, 11:12 AM   #2 (permalink)
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Default Re: Reload Software 552

KB18751-Error "Reload Software: 552" is displayed on the BlackBerry smartphone
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Old 08-23-2011, 12:19 PM   #3 (permalink)
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Default Re: Reload Software 552

Those where the first steps I have tried, without any success however.
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Old 08-23-2011, 12:43 PM   #4 (permalink)
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Default Re: Reload Software 552

I have also tried this blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F]How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ but with no success. The device doesn't wipe anything, leaving me right where I started.
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Old 08-23-2011, 12:45 PM   #5 (permalink)
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Default Re: Reload Software 552

With JL_Commander you sometimes have to try it multiple times to get it to wipe your handheld. Keep trying until it restarts with "error 502". That means no OS found. At that point you're good to begin the installation process with AppLoader.
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Old 08-23-2011, 12:49 PM   #6 (permalink)
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Default Re: Reload Software 552

That is the problem. I have been trying for over half an hour. Nothing seems to work. And when I do the steps for the 'JL_Commander can't connect', I get the message the software isn't the same. That error 552 just stays on my screen, no matter what I try.
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Old 08-23-2011, 12:52 PM   #7 (permalink)
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Default Re: Reload Software 552

Perhaps pull the battery while the BlackBerry is still connected via USB to your pc. You're using a direct connection to the pc, right? Not through a hub or through a peripheral like the keyboard?
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Old 08-23-2011, 12:54 PM   #8 (permalink)
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Default Re: Reload Software 552

Nope, nothing either. I am indeed connect directly to the USB of my computer.
Does this means my BB is dead as it could be? Or is there still any chance of saving the poor little thing?
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Old 09-08-2011, 10:32 AM   #9 (permalink)
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Default Re: Reload Software 552

ive got exactly the same problem ? couldnt use my phone for a week now , does anyone have a solution , ive did everything but my blackberry just doesnt connect to bb destkop manager
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Old 09-08-2011, 11:27 AM   #10 (permalink)
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Default Re: Reload Software 552

please help me i dont even know how to post my own thread thats how bad i am with computers so please helppppppp
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Old 10-13-2011, 11:33 AM   #11 (permalink)
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Default Re: Reload Software 552

Can someone please help me ?
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Old 10-13-2011, 11:34 AM   #12 (permalink)
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Default Re: Reload Software 552

Help you with what?
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Old 10-19-2011, 04:02 PM   #13 (permalink)
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Default Re: Reload Software 552

Can I donload ?????? blackberrydesktop manager using my phone, if yes, hw will I go about it
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