BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-18-2011, 10:21 AM   #1 (permalink)
New Member
 
Join Date: Nov 2011
Model: 9780
PIN: N/A
Carrier: Bell Mobility
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP! Call failed/SOS/insufficient coverage???

Please Login to Remove!

I got a Blackberry Bold 9780 this summer however I've begun to have problems with it. Almost everytime I try to make a phone call, it says "Call Failed" or go into SOS mode even when I should be in full coverage areas. If I try to go on the internet, it says "insufficient coverage. Please contact your service provider" and my bbms take a while to send. If I am in a wifi zone such as my house or school, the data works perfectly once connected - calls still have the same problem. I've tried rebooting the battery, wiping the phone completely, updating it on Device hardware, and got a new sim card. Nothing seems to work! I have blackberry insurance but they will just replace the phone for $150 and I'd rather not spend more money than I did on the phone originally.

Thanks so much!!!
Posted via BlackBerryForums.com Mobile
Offline  
Old 11-18-2011, 10:35 AM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: HELP! Call failed/SOS/insufficient coverage???

Does this happen at one particular location or in nearby locations?

Did you drop it or get it wet?

I see that you have done a battery pull. Have you re-registered via the host routing table?

Resent service books?

Called the carrier?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 11-18-2011, 11:23 AM   #3 (permalink)
New Member
 
Join Date: Nov 2011
Model: 9780
PIN: N/A
Carrier: Bell Mobility
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: HELP! Call failed/SOS/insufficient coverage???

It happens almost everywhere. The bbms eventually send (maybe 10 min later) but phone calls still fail 75% of the time. People who try to call me get a busy tone or if I'm able to pick up I hear static buzzing and it disconnects.
I registered wifi and the gprs ca 302 ..... Under host routing tables. And I'm not sure how to reservice the books.
I haven't gotten it wet, and I'm really careful with it (it hasn't really fallen from anywhere significantly high)
Posted via BlackBerryForums.com Mobile
Offline  
Old 11-18-2011, 11:25 AM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default Re: HELP! Call failed/SOS/insufficient coverage???

gprs ca 302?

See the FAQ on resending service books.

Did you call your carrier?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 11-29-2011, 07:18 PM   #5 (permalink)
New Member
 
Join Date: Nov 2011
Model: 9780
PIN: N/A
Carrier: Bell Mobility
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: HELP! Call failed/SOS/insufficient coverage???

Hi nmorets,

I am having the exact same issue with Bell as well. I have two separate 9780's with Bell, one personal, one corporate on BES, and same issue occurs with both frequently.

Have you found a solution to this at all??
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: HELP! Call failed/SOS/insufficient coverage???
Thread Thread Starter Forum Replies Last Post
9810 - Can not delete list of call log entries Don Henry General 9800 Series Discussion - Torch 7 10-14-2011 07:29 PM
GOOGLE VOICE as your Voice Mail instructions serrano_yejo Aftermarket Software 6 08-06-2009 05:24 PM
Call Initiated event generated twice !!!! jeet.bhatt@spec-india.com Developer Forum 6 04-05-2009 04:21 AM
8310 time of call in call log? Luniyn General 8300 Series Discussion - Curve 1 11-08-2008 12:04 AM
turn incoming call to a conference gunar_adrian Developer Forum 0 10-31-2008 09:07 AM

The One Port Single Port Server RS-232 Device TCP IP Network
$38.95
The One Port Single Port Server RS-232 Device TCP IP Network pictureThe One Port Single Port Server RS-232 Device TCP IP Network
$47.95
The One Port Single Port Server RS-232 Device TCP IP Network pictureESI COMMUNICATION SERVER ASC APPLICATIONS SERVICES CARD 5000-0548
$249.99
ESI COMMUNICATION SERVER ASC APPLICATIONS SERVICES CARD 5000-0548 pictureESI COMMUNICATION SERVER DLC 12 PC T1/PRI PLUS 12 STATION CARD 5010-0615
$349.99
ESI COMMUNICATION SERVER DLC 12 PC T1/PRI PLUS 12 STATION CARD 5010-0615 pictureEFI Fiery E-8100 Print Server Color Controller Ricoh Savin C550EX Printer RIP
$850.0
EFI Fiery E-8100 Print Server Color Controller Ricoh Savin C550EX Printer RIP  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.