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Old 03-03-2005, 09:27 PM   #1 (permalink)
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Default 7510 Dead Nothing Just Solid RED LED Help

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Hey folks got a 7510 that had an error and would not start up, so I used the application loader to try to put the V4.0 on it, but it said I needed the Password, so I entered the wrong code 10 times and it said all data is being errased and then when I clicked ok it closed. Now all I got is a dead 7510 that has a solid Red LED whenever the battery is put in, or if I connect the usb Cable.

Now when I have it connected to the computer it comes up as Standard Modem, and that is it, when I try to reconnect through the application Loader it just hangs on Connecting to the ARM.

Please help if you can I am losing my mind trying to fix it.
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Old 01-17-2006, 03:16 PM   #2 (permalink)
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How did you repair this? My 7290 is dead and won't boot up either now.
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Old 01-17-2006, 03:19 PM   #3 (permalink)
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If you incorrectly enter your password 10 times (via Desktop Manager) it erases all of the data AND applications. You'll have to download the latest OS from Nextel (www.nextel.com/blackberry) and reload it via app loader.
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Old 01-18-2006, 10:46 AM   #4 (permalink)
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my pc does not connect to BB anymore
device error 365 is being displayed on my screen, which some threads show as the error of death. No one seems to recover from that error since it does not connect to pc anymore.
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Old 01-18-2006, 11:33 AM   #5 (permalink)
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Device error 365 has never been recoverable, it means bad hardware.
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Old 01-19-2006, 04:49 PM   #6 (permalink)
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Default Jump-Start Reload Procedure

Quote:
Originally Posted by mmarino
How did you repair this? My 7290 is dead and won't boot up either now.
Here are some steps you can take to download the latest driver. It sounds like this should help to alleviate the problems you are having with the device. If possible, I would begin by doing a full backup of your BlackBerry device on your PC to make sure you have a full backup.

Next, go to our website and which will link you to your carrier’s website to download the latest Desktop Manager and the handheld software for your model BlackBerry:

http://www.eaccess.com/software_downloads.htm

When the download starts, choose to Save each of them to your desktop.

Next, double click the Desktop Manager installation file on your desktop and install, then close the Desktop Manager. Then run the handheld driver installation. After that you can go ahead and upgrade the handheld code:


Remove the battery from your BlackBerry device and leave it out till instructed below.
Open BlackBerry Desktop Manager. Connect your BlackBerry to your PC via the USB cable.
Double click the Application Loader icon.
After the Welcome to Application Loader Wizzard message, click Next
When the Communications Port Selection screen appears, put the battery back in your BlackBerry and IMMEDIATELY click the Next button. Hopefully, it will take you to the Handheld Application Selection screen.
If not, press Cancel and start the process again, by removing the battery from the BlackBerry.
Follow the prompts until you come to the Handheld Application Selection Screen (with the check boxes).
If there are no application check boxes visible, it is because you have not downloaded the handheld driver for your device into your desktop manager. Close Desktop Manager and run the driver installation code.
Be sure to check ALL the applications you want to keep, (only unchecked items should be U.K. Language Support and DOD Root Certificates).
NOTE: Any applications that are unchecked will be REMOVED.
Click NEXT to display the Application Data Backup screen.
Click the radio buttons to “Do not automatically backup and restore application data during the loading process.”
If you don’t see this screen, click the Advanced button and choose: Do not automatically backup application data & Do not automatically back up handheld applications.
Continue pressing Next until you can press the Finish button to initiate the loading process.

When the installation is completed, you will need to synchronize again with your office PC in order to reestablish your email connection. Or you could arrange for your BlackBerry administrator to create an Activation Password for your device. This is assuming your BlackBerry Enterprise Server is version 4.0.


I hope this helps,
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