Originally Posted by mmarino
How did you repair this? My 7290 is dead and won't boot up either now.
Here are some steps you can take to download the latest driver. It sounds like this should help to alleviate the problems you are having with the device. If possible, I would begin by doing a full backup of your BlackBerry device on your PC to make sure you have a full backup.
Next, go to our website and which will link you to your carrierís website to download the latest Desktop Manager and the handheld software for your model BlackBerry: http://www.eaccess.com/software_downloads.htm
When the download starts, choose to Save each of them to your desktop.
Next, double click the Desktop Manager installation file on your desktop and install, then close the Desktop Manager. Then run the handheld driver installation. After that you can go ahead and upgrade the handheld code:
Remove the battery from your BlackBerry device and leave it out till instructed below.
Open BlackBerry Desktop Manager. Connect your BlackBerry to your PC via the USB cable.
Double click the Application Loader icon.
After the Welcome to Application Loader Wizzard message, click Next
When the Communications Port Selection screen appears, put the battery back in your BlackBerry and IMMEDIATELY click the Next button. Hopefully, it will take you to the Handheld Application Selection screen.
If not, press Cancel and start the process again, by removing the battery from the BlackBerry.
Follow the prompts until you come to the Handheld Application Selection Screen (with the check boxes).
If there are no application check boxes visible, it is because you have not downloaded the handheld driver for your device into your desktop manager. Close Desktop Manager and run the driver installation code.
Be sure to check ALL the applications you want to keep, (only unchecked items should be U.K. Language Support and DOD Root Certificates).
NOTE: Any applications that are unchecked will be REMOVED.
Click NEXT to display the Application Data Backup screen.
Click the radio buttons to ďDo not automatically backup and restore application data during the loading process.Ē
If you donít see this screen, click the Advanced button and choose: Do not automatically backup application data & Do not automatically back up handheld applications.
Continue pressing Next until you can press the Finish button to initiate the loading process.
When the installation is completed, you will need to synchronize again with your office PC in order to reestablish your email connection. Or you could arrange for your BlackBerry administrator to create an Activation Password for your device. This is assuming your BlackBerry Enterprise Server is version 4.0.
I hope this helps,