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Old 12-08-2006, 10:24 AM   #1 (permalink)
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Default Seidio 8700g skin/holster problem

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ok...i bought the Seidio 8700g black skin/holster and i really like it alot . but after the first week of use the swivel got really loose and does not click or feels tight when you spin it. called Seidio service rep (really nice) and they sent me one right out. now after 2 weeks same issue on new one. anybody else have this problem with the swivel clip getting loose ????????..........guess another call to Seidio.
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Old 12-08-2006, 05:24 PM   #2 (permalink)
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Mine took a whole day to get loose. I used double-sided tape to keep it from spinning upside down. A poor design, IMNSHO.
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Old 12-09-2006, 01:33 PM   #3 (permalink)
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i figured after both of mine being bad it had to be a bad design.....i will contact them and post what they say....
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Old 12-10-2006, 02:46 AM   #4 (permalink)
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I had that problem before and I just contacted them to get the replacement. Customer Service is great! I've been used the new one for 4 months now, just like new, it just doesn't happen again.
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Old 12-13-2006, 12:49 PM   #5 (permalink)
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they are sending me third one now....asked the rep if anyone else is having this problem and she told me no......if this one breaks im demanding a refund.....please post if you have this combo and let me know if there are any issues with your swivel clip
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Old 12-13-2006, 01:03 PM   #6 (permalink)
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Quote:
Originally Posted by bucketmouth
they are sending me third one now....asked the rep if anyone else is having this problem and she told me no......if this one breaks im demanding a refund.....please post if you have this combo and let me know if there are any issues with your swivel clip
Of course they told you know, businesses always say no one else is having an issue.
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Old 01-09-2007, 09:35 AM   #7 (permalink)
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For one, I believe the clip swivel was placed too low on the holster. Even if you wear it horizontally, it's still 'top heavy.'

I haven't looked to see if they've made a change to the rubber case but I wish they would upgrade it to bevel the sides at the keyboard. I've gotten used to dealing with it but when I take the rubber case off I realize how much damn easier it would be if this were not an issue.
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Old 01-10-2007, 09:37 AM   #8 (permalink)
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you are right on both things.........seems to be the best solution ive found so far....just want a good swivel....its clearly cheaply made
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Old 01-11-2007, 06:50 PM   #9 (permalink)
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no problems with mine.
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Old 01-18-2007, 10:35 AM   #10 (permalink)
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I have a holster for the 7130e, and my swivel doesn't 'click' either after a few weeks. It isn't 'loose', though.
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Old 01-19-2007, 10:33 PM   #11 (permalink)
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my new one just went out....there sending me number 3 now......they obviously know they have issues.....skin is the best!!!!!!! swivel case is a piece of s**t.
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Old 04-16-2007, 07:31 PM   #12 (permalink)
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I have had 2 skinned swivel clip holsters fail on me. Each replacement took almost two weeks even though I have been overnighting the bad holsters back to them.

I was just wondering if there was a way to speed up the swap. I have called the Seidio "Customer Support" phone number and received absolutely no support from them. They simply told me I had to go to the website to get the RMA number. Now that I am going on swivel clip #3, is there any way to get them to expedite the shipment of the replacement?

In the past I sent very polite IM's to SeidioSeidio, but they never respond. For a $30+ product, these things are made very poorly.

Any assistance is appreciated.

-Bill
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Old 04-17-2007, 03:20 PM   #13 (permalink)
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Quote:
Originally Posted by bill875 View Post
I have had 2 skinned swivel clip holsters fail on me. Each replacement took almost two weeks even though I have been overnighting the bad holsters back to them.

I was just wondering if there was a way to speed up the swap. I have called the Seidio "Customer Support" phone number and received absolutely no support from them. They simply told me I had to go to the website to get the RMA number. Now that I am going on swivel clip #3, is there any way to get them to expedite the shipment of the replacement?

In the past I sent very polite IM's to SeidioSeidio, but they never respond. For a $30+ product, these things are made very poorly.

Any assistance is appreciated.

-Bill
Bill,

We apologize for not getting back to you through PM. In the future, feel free to email me at [email address]. On your return, please email me and I'll see what I can do to expedite your replacement.

Thanks
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Old 04-17-2007, 03:16 PM   #14 (permalink)
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I had the same issue. I got a DMA but did not send it back because I cant be without a holster. I wish they would just send you one, and if you dont send the other one back, they charge you for it.

This is a known problems, so I would think that seido would want to do it.

Love the skin though.
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Old 04-17-2007, 11:15 PM   #15 (permalink)
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I received my holster recently, & I'm finding the same issue. Throughout the day, little bumps & movements will make unit swivel to an angle I'm not expecting when I reach to extract the 8700. The rest of the holster is built pretty solid though.

I think I can live with it for now, but if it starts getting too loose, I'll probably superglue the clip in place.
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Old 04-18-2007, 06:08 PM   #16 (permalink)
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Quote:
Originally Posted by stevec_ny View Post
I received my holster recently, & I'm finding the same issue. Throughout the day, little bumps & movements will make unit swivel to an angle I'm not expecting when I reach to extract the 8700. The rest of the holster is built pretty solid though.

I think I can live with it for now, but if it starts getting too loose, I'll probably superglue the clip in place.
What is your order # ?

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Old 04-18-2007, 06:16 PM   #17 (permalink)
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Quote:
Originally Posted by bill875 View Post
I have had 2 skinned swivel clip holsters fail on me. Each replacement took almost two weeks even though I have been overnighting the bad holsters back to them.

I was just wondering if there was a way to speed up the swap. I have called the Seidio "Customer Support" phone number and received absolutely no support from them. They simply told me I had to go to the website to get the RMA number. Now that I am going on swivel clip #3, is there any way to get them to expedite the shipment of the replacement?

In the past I sent very polite IM's to SeidioSeidio, but they never respond. For a $30+ product, these things are made very poorly.

Any assistance is appreciated.

-Bill
what is your order #


Seidio
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Old 04-19-2007, 05:06 PM   #18 (permalink)
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I would like to thank SeidioSeidio for escalating this problem and helping me to get it resolved. Seidio has offered to replace the holster free of charge and will ship the replacement in just a few days. I hope this one holds up longer than ~30 days.

SeidioSeidio, I very much appreciate your help and presence here on the forum.

Take care,
Bill
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Old 04-19-2007, 05:07 PM   #19 (permalink)
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Accidental duplicate post. Mods, please delete.
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