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Old 07-17-2007, 12:46 PM   #1 (permalink)
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Unhappy 8700g doesnt turn on

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Hi all

My BB 8700g turns on but after 5 seconds it shuts down and restarts again, its been doing this for the past few hours.

Can anybody help me with this
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Old 07-17-2007, 12:58 PM   #2 (permalink)
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Sounds like something went amiss... Give this a try:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Kris
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Old 07-17-2007, 01:15 PM   #3 (permalink)
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how do I the reinstall all the applications in the blackberry
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Old 07-17-2007, 01:24 PM   #4 (permalink)
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You will need to reinstall all aftermarket application... The above will reset the Blackberry to factory and will install all the needed applications as it came in the box...

Kris
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Old 07-17-2007, 01:26 PM   #5 (permalink)
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555--have you tried pulling the battery a minute and letting it reboot? Does it still keep doing the restart dance?

If you could get it running long enough to backup, it would be good for having all those applications on the backup.
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Old 07-17-2007, 01:34 PM   #6 (permalink)
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I tried taking out the battery but it does not help

meanwhile the JM_cmdr does not connect to my bb

I tried doing it thru command promp but it cand find the research in motion folder
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Old 07-17-2007, 01:35 PM   #7 (permalink)
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then:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Best of luck.
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Old 07-17-2007, 01:41 PM   #8 (permalink)
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but step #3 the promp tye doesnt detect a folder named research in motion


From C:\ prompt type:

cd Program Files
cd Common Files
cd Research In Motion
cd AppLoader
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Old 07-17-2007, 01:44 PM   #9 (permalink)
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Do you have the Handheld OS AND Desktop Manager software installed on the PC?
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Old 07-17-2007, 01:46 PM   #10 (permalink)
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only dektop manager
where do I get handheld OS
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Old 07-17-2007, 01:48 PM   #11 (permalink)
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There is a link within the FAQ (step 2) or you can go here and select your carrier

BlackBerry Operating System Downloads - BlackBerryFAQ
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Old 07-17-2007, 01:52 PM   #12 (permalink)
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I have them, its a hidden folder that command promp doesnt detect
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Old 07-17-2007, 01:54 PM   #13 (permalink)
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Nope, not a hidden folder... You must be doing something wrong in the instructions....

You can check from the PC by using Windows Explorer and navigating to same folder.

Are you by chance using Vista? If so I have NO clue how, why, and where Vista operates...
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Old 07-17-2007, 02:00 PM   #14 (permalink)
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when I go thru windows explorer I cant find it but when I make a search and I include hidden folders then it finds it
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Old 07-17-2007, 02:04 PM   #15 (permalink)
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I see the problem
Its in the "windows" folder
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Old 07-17-2007, 05:14 PM   #16 (permalink)
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Should be in Program Files...... Did you get it to connect and wipe?? Sorry, I had to run my father who was visiting to the airport....
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