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Old 06-05-2005, 11:03 PM   #1 (permalink)
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Default five left top row keys not working

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Help!

Can anyone explain this....Every key is working except the five top row keys?

Every function works except i cannot type any letters that have q,w,e,r,t.

Is this somekind of weird lock function or is it something more serious?
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Old 06-05-2005, 11:03 PM   #2 (permalink)
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Help!

Can anyone explain this....Every key is working except the five top row keys?

Every function works except i cannot type any letters that have q,w,e,r,t.

Is this somekind of weird lock function or is it something more serious?
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Old 06-06-2005, 09:02 AM   #3 (permalink)
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Sounds like you need a new device. The keys are tied to each other, 5 keys are connected via the same circuit. So when you have 5 keys in a row not working like that, the keyboard is bad and the device needs to be replaced. On 957 devices, I have changed keyboards but on the newer models, I haven't really had to do it so no sure how easy it it. You may have to get a new device and if it is less than a year old, should be under warranty.
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Old 06-06-2005, 09:46 AM   #4 (permalink)
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Thanks udon'tknowjack.....I will send it in for repair.


Thanks again!!
Teddlier
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