BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-07-2008, 11:04 PM   #1 (permalink)
Knows Where the Search Button Is
 
doublestack's Avatar
 
Join Date: Oct 2004
Location: NY
Model: Bold
Carrier: AT&T
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Interesting info on cell phone customer satisfaction

Please Login to Remove!

Sorry if this is a re-post.

72% of iPhone owners satisfied; #1 in planned purchases - iPhone Atlas
Offline  
Old 02-07-2008, 11:06 PM   #2 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

cant find at the moment the study, but iphone's avg return rate is over 3 times higher than BBs
Offline  
Old 02-07-2008, 11:15 PM   #3 (permalink)
Knows Where the Search Button Is
 
doublestack's Avatar
 
Join Date: Oct 2004
Location: NY
Model: Bold
Carrier: AT&T
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Sith_Apprentice View Post
cant find at the moment the study, but iphone's avg return rate is over 3 times higher than BBs
I don't doubt it. I personally think it is a mixture of marginal AT&T service in some areas (compared to vzw converts) and the "wow" factor wearing off fast.

I have both a 8830 and iPhone. I use them differently. I love them both for different reasons.
Offline  
Old 02-07-2008, 11:21 PM   #4 (permalink)
Retired BBF Moderator
 
Sith_Apprentice's Avatar
 
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

and the fact that blackberrys across all carriers worldwide have less than a 3% return rate lol
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.