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marvtheceo 05-29-2012 04:10 PM
i just changed from BB to iphone. got tired of failing trackballs and touch pads...3 in 18 months.
got my email account up and running. how do i turn off my account?
thanks, marv

aiharkness 05-29-2012 04:55 PM

First, it is .net and not .com.

Presumably you have canceled your BlackBerry Internet Service (BIS). So there is nothing for you to turn off now. Your hosted email is gone.

marvtheceo 05-29-2012 05:08 PM

sorry, I meant .net...
however, people are getting a message that emails have not been delivered to even though I get the message in my regular mailbox!

aiharkness 05-29-2012 05:23 PM

So you still have a Blackberry and a BIS account? Then notify your contacts that you will no longer be using the address and delete it from your BIS setup. If your contacts keep sending to that address that's their problem. Or am I not understanding still?

Dubdub 05-29-2012 05:28 PM

Did you call ATT and specifically tell them to cancel your BIS account and the carrier email account?

And you are experiencing first hand one of the reasons NOT to use the carrier supplied email account.

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