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Old 03-25-2008, 08:35 AM   #1 (permalink)
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Unhappy bb pearl sync issues

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Hi everyone,

I'm having some issues getting a bb pearl 8110 syncing on a mac. It seems like the bb is just not communicating with pocketmac.

details:
-mac os v10.4.11
-pocketmac 4.0.20b
-Old blackberry (8700) connects fine. (was replaced after being dropped, plastic casing is smashed in on 3 corners, still syncs tho)
-I'm using the same usb cable for the new bb. (tried a diff cable too)
-New bb does mount so i can access data on the bb.
-Tried setting up a bluetooth connection between the mac & bb, I can transfer the address book, but wont connect in pocketmac. (including fiddling with bluetooth port settings)
- I tried uninstalled and removed all traces of pocketmac, and reinstalled, no change.

Any Thoughts, suggestions so that i can get this thing to sync?
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Old 03-25-2008, 08:38 AM   #2 (permalink)
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Is the blackberry going into mass storage mode? That may cause an issue with pocketmac, but I'm not sure.
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Old 03-25-2008, 08:41 AM   #3 (permalink)
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Quote:
Originally Posted by option94 View Post
Is the blackberry going into mass storage mode? That may cause an issue with pocketmac, but I'm not sure.
Tried both modes. its currently auto selecting mass storage mode.

I should also add that I've done a wipe of the bb. that didn't work either.
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Old 03-25-2008, 08:43 AM   #4 (permalink)
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Have you tried completely disabling mass storage mode? If one works, the other should. And thats one major difference between the pearl and the 8700 series.

Do you have a PC to test it on?
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Old 03-25-2008, 08:49 AM   #5 (permalink)
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Quote:
Originally Posted by option94 View Post
Have you tried completely disabling mass storage mode? If one works, the other should. And thats one major difference between the pearl and the 8700 series.

Do you have a PC to test it on?
can u completely disable it? only option I've seen is when you first connect it , it asks for mass storage mode. tried yes and no, didn't sync with either option though.

yes it works fine on my fiancé's pc laptop, its how i got my data from the old blackberry to the new one.

suppose my final option is to install parallels so i can use blackberry desktop, but its such a pain the the behind to install it just to sync. Its a consideration atm just because of the time wasted on this already.
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Old 03-25-2008, 08:51 AM   #6 (permalink)
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Go into settings>options>media card

and then set enable mass starage mode when connected to "off"
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Old 03-25-2008, 08:57 AM   #7 (permalink)
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Quote:
Originally Posted by option94 View Post
Go into settings>options>media card

and then set enable mass starage mode when connected to "off"
gave it a try, still no sync.
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Old 03-25-2008, 08:59 AM   #8 (permalink)
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Ok, I'm at a loss then. Hopefully someone else can come on and add some more insight.
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Old 03-25-2008, 09:03 AM   #9 (permalink)
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Quote:
Originally Posted by option94 View Post
Ok, I'm at a loss then. Hopefully someone else can come on and add some more insight.
Thanks for trying. finger's crossed someone else might be able to help.
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Old 03-25-2008, 09:07 AM   #10 (permalink)
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I'm sure someone will. There's always someone that knows more about this stuff than me lurking around.
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Old 03-25-2008, 03:27 PM   #11 (permalink)
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moved over to missing sync - all working now. shame i had to pay for it, but suppose its cheaper than a copy of windows.
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