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roofus Offline
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Question PocketMac Error Message with Entourage - 06-04-2008, 09:32 AM

This sub forum is full of complaints about Pocket Mac.

Has anyone else received this message when trying to sync with MS Office Entourage?

"[07:22:19.986] Could not lcoate the Microsoft Entourage Office Synchronization Tool.
[07:22:24.052] Could not lcoate the Microsoft Entourage Office Synchronization Tool."

What is the Synchronization Tool pray tell?

Apparently it couldn't locate the spellchecker either


"My bite is worse than my bark"

Last edited by roofus : 06-04-2008 at 09:33 AM.
   
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roofus Offline
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Thumbs down PocketMac and Entourage - 06-06-2008, 08:39 AM

I found the answer on Rim's site. Apparently it is a known issue that will be fixed later . . . . yawn . . . .PocktMac sure is a piece of crap!!!!!



Could not locate the Microsoft Entourage Office Synchronization Tool
Doc ID : KB15314
Last Modified : 2008-04-25
Document Type : Support


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Environment
PocketMac® for BlackBerry® smartphones 4.0.20b
Microsoft® Entourage® 2008 version 12.0.x


Problem
When attempting to synchronize the BlackBerry smartphone with Microsoft Entourage 2008 through PocketMac, the following error message is displayed:

Could not locate the Microsoft Entourage Office Synchronization Tool


Cause
Micosoft Entourage 2008 does not allow PocketMac to properly communicate with the application and transfer information.



Resolution
This issue has been addressed and will be included in a future release of PocketMac.


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ERDude Offline
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Default 06-06-2008, 12:24 PM

Here's a work around to the Entourage 2008 issue and PocketMac
   
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