BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-04-2008, 09:32 AM   #1 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2004
Location: West of Ottawa, Canada
Model: PassP
OS: 10
Carrier: Bell
Posts: 1,069
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question PocketMac Error Message with Entourage

Please Login to Remove!

This sub forum is full of complaints about Pocket Mac.

Has anyone else received this message when trying to sync with MS Office Entourage?

"[07:22:19.986] Could not lcoate the Microsoft Entourage Office Synchronization Tool.
[07:22:24.052] Could not lcoate the Microsoft Entourage Office Synchronization Tool."

What is the Synchronization Tool pray tell?

Apparently it couldn't locate the spellchecker either

Last edited by roofus : 06-04-2008 at 09:33 AM.
Offline  
Old 06-06-2008, 08:39 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2004
Location: West of Ottawa, Canada
Model: PassP
OS: 10
Carrier: Bell
Posts: 1,069
Post Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs down PocketMac and Entourage

I found the answer on Rim's site. Apparently it is a known issue that will be fixed later . . . . yawn . . . .PocktMac sure is a piece of crap!!!!!



Could not locate the Microsoft Entourage Office Synchronization Tool
Doc ID : KB15314
Last Modified : 2008-04-25
Document Type : Support


Print this page

Environment
PocketMac® for BlackBerry® smartphones 4.0.20b
Microsoft® Entourage® 2008 version 12.0.x


Problem
When attempting to synchronize the BlackBerry smartphone with Microsoft Entourage 2008 through PocketMac, the following error message is displayed:

Could not locate the Microsoft Entourage Office Synchronization Tool


Cause
Micosoft Entourage 2008 does not allow PocketMac to properly communicate with the application and transfer information.



Resolution
This issue has been addressed and will be included in a future release of PocketMac.
Offline  
Old 06-06-2008, 12:24 PM   #3 (permalink)
Thumbs Must Hurt
 
ERDude's Avatar
 
Join Date: Mar 2008
Location: San Diego
Model: 8130
PIN: N/A
Carrier: Sprint
Posts: 56
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Here's a work around to the Entourage 2008 issue and PocketMac
Offline  




Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.