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Old 06-11-2008, 01:00 PM   #1 (permalink)
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Default pin`s disappearing when i sync

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At the moment i am using pocket mac to sync with my Macbook. Since i cannot sync with office 2008 i have to go through the whole sync to ical and address book and then sync to my 8320.

I just noticed that when i sync, all of my pin entries in my address book on my blackberry have deleted.

anyone have the same issues or have any ideas for fix?
Old 06-17-2008, 07:52 PM   #2 (permalink)
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Default pin's disappearing when i sync

I had this happening also, Entourage didn't want to deal with the PIN field that was being created in Address Book when my 8330 synced it's info so it just deleted the PIN field when Entourage and Address Book synced up. Then, in turn, Address Book takes it back off the BlackBerry.

If you go into your contact in Entourage, click ADD like you would add a new phone number. The field by default comes up as Pager. Click on that and go to edit custom fields. Add PIN as a field and select it. Put the PIN info in and Entourage should add it back to Address Book as the PIN field which then is placed on the BlackBerry.

I did this and my BlackBerry has held the PIN field through 3 syncs.

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