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Old 09-25-2008, 06:27 AM   #1 (permalink)
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Default Bad device record set: PM support no response

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Everything had been working ok, but several days ago when I synced pocket mac hung and didn't complete causing my imac to freeze. I had to do a hard reboot of the mac and now when I run pocketmac I get the following: "Unexpected error. Bad device record set. Check that OID values are unique across records." Sometimes pocketmac seems to work with this warning message, sometimes it freezes the mac. I asked PM support about this last week, but have no response from them. Does anyone know how to fix this? I'm using the 4.1 version of PM with a Verizon 8130. Thanks.

Last edited by andydmd : 09-25-2008 at 06:28 AM. Reason: typing mistake
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Old 09-25-2008, 10:21 PM   #2 (permalink)
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1st make sure your data is backed up. Have you tried repairing permissions and rebooting? If that does not work I would uninstall PM, make sure your get everything, use spotlight. Then I would re-download it and repair permissions after that. Make sure you are on an admin account when you do anything with PM.
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Old 09-27-2008, 01:01 AM   #3 (permalink)
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Hi Andy,

With the help of one of our support engineers, I found your ticket and have resent the advice.

Please let me know here or through the support system if this information reaches you and whether it's helpful.

Thank you,

Anne
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Have a great day!
Anne M.
PocketMac Team
Direct support available from PocketMac FREE at http://www.pocketmacsupport.net
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Old 09-27-2008, 06:58 PM   #4 (permalink)
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I just got this error too today. Can anyone provide advice?
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