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Old 11-27-2008, 12:11 PM   #1 (permalink)
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Question PocketMac 4.1 issue opening app

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Hey Guys...

Hoping one of you can help me.

I use to have the older version of pocketmac not sure which one but it worked fine no issues... i tried to update to pocketmac 4.1 and when i installed it the installation worked no problem. but when i click on the icon for the app nothing happens. i looked in the crash log and this is what i see...
"
Date/Time: 2008-11-26 11:27:50.458 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: PocketMac SyncManagerOEM
Path: /Applications/PocketMac SyncManager/PocketMac SyncManager.app/Contents/MacOS/PocketMac SyncManagerOEM
Parent: bash [273]

Version: 1.2 (1.4)

PID: 276
Thread: Unknown

Link (dyld) error:

incompatible cpu-subtype
"

I have no clue what this means since i know my systome should work with the app. im running a PowerBook G3 OS 10.4.11 1GB RAM 100GB HD. and for no good reason it doesn't work.

Please help i was on the phone and email with BB Customer service and they where sad to say no help he had no idea why my comp was doing it.

so i leave it out there in the wild hoping one of you can give me a hand. i tried a clean uninstall and reinstalled it still nothing. i updated any drivers and stuff, nothing.

Thank you so much in advance.
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Old 11-28-2008, 05:53 AM   #2 (permalink)
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Same issue here.
I'm running PocketMac 4.1.125 and MacOS 10.5.5 in a new aluminium MacBook.
How can I see the crash log?, sorry
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Old 11-28-2008, 12:40 PM   #3 (permalink)
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go to the library in your HD and look for logs then crash logs
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Old 11-28-2008, 03:00 PM   #4 (permalink)
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Quote:
Originally Posted by mfadetoblack View Post
go to the library in your HD and look for logs then crash logs
Solved:
Install PocketMac 4.0beta, open it, works, then install 4.1.125, new drivers, and everything works.
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Old 11-28-2008, 04:25 PM   #5 (permalink)
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where can i get pocketmac 4.0beta?
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Old 11-28-2008, 05:01 PM   #6 (permalink)
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Quote:
Originally Posted by mfadetoblack View Post
where can i get pocketmac 4.0beta?
Sorry, I don't remember, just Google.
The name was something like PocketMacForBlackBerry4b, but try with pocketmac blackberry 4 beta or something similar.
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Old 11-30-2008, 10:11 PM   #7 (permalink)
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Go to your library and delete the PocketMac plists. Then try to connect. I had an old version of PocketMac (perhaps a failed install) on mine and once I did this all is well now. I suspect these get recreated but in case your weary of doing this make a backup first.

HTH
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Old 12-09-2008, 01:00 PM   #8 (permalink)
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to all that helped me i thank you very much. i did not get the problem fixed at all but i did by a new macbook pro so it works fine on here.

Again thank you.
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