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Old 12-03-2008, 06:20 PM   #1 (permalink)
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Default Missing Sync - doesn't (with BlackBerry Bold)

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Anyone beside me feeling ripped off by Missing Sync?

They advertised in a press release that they were compatible with the Bold.

I guess their idea of compatibility is to never enter contacts on your BlackBerry Bold because one of their workarounds suggested on 11/20 is:

IMPORTANT: This performance issue may resurface following any contact data being edited or added directly on the BlackBerry device. Mark/Space recommends that users add or edit contact information only on the Macintosh, pending a permanent, comprehensive solution to this issue.

Say What?

Here's a link to the full knowledgebase entry admitting the problems between the Bold and Missing Sync.

https://support.markspace.com/index....barticleid=320
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Old 12-07-2008, 12:25 AM   #2 (permalink)
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Yep, I'm having major issues with Missing Sync as well, both Contacts and Calendar. Very disappointed with the program.

If only Google could get their contacts syncing to work properly without duplicating data.
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Old 12-08-2008, 05:34 PM   #3 (permalink)
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Quote:
Originally Posted by mjbanks View Post
Yep, I'm having major issues with Missing Sync as well, both Contacts and Calendar. Very disappointed with the program.

If only Google could get their contacts syncing to work properly without duplicating data.
Oh this was a KNOWN issue? Because I just effed up all of my contacts and had to go back from the data on my curve. Ahhh
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Old 12-08-2008, 05:37 PM   #4 (permalink)
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Quote:
Originally Posted by docvenom04 View Post
Oh this was a KNOWN issue? Because I just effed up all of my contacts and had to go back from the data on my curve. Ahhh
Yeah, it's a MAJOR problem. I spent an hour yesterday redoing contacts and then I just had to spend 20 minutes again today. PocketMac doesn't work at all for me, so Missing Sync is the only option. Very very very disappointed in the product so far. They don't seem to be doing too much to solve the problem. Not being able to edit anything on my Bold is a huge issue for me.
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Old 12-08-2008, 05:43 PM   #5 (permalink)
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Just submitted another ticket to Mark/Space to see if they have any ideas on when the issues might be fixed. I'm honestly guessing it's going to be a while...
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Old 12-26-2008, 02:55 PM   #6 (permalink)
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Default Problems Syncing

Quote:
Originally Posted by mjbanks View Post
Just submitted another ticket to Mark/Space to see if they have any ideas on when the issues might be fixed. I'm honestly guessing it's going to be a while...

I can't even get the Mac to sync with my bold either. It works when I boot camp in windows. But when plugging in my phone to the mac via USB the synchronize button turns on, when I press it, it says failed to connect.

I notice the phone reacts to being plugged in to USB but does not show its being charged.

Has anyone experience the same issue?

I even tried pocketmac and that failed as well.
I have the latest version of pocketmac and missing sync. Is there a driver I need to download for the bold on the Mac?
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Old 12-29-2008, 01:25 AM   #7 (permalink)
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Quote:
Originally Posted by mjbanks View Post
Yep, I'm having major issues with Missing Sync as well, both Contacts and Calendar. Very disappointed with the program.

If only Google could get their contacts syncing to work properly without duplicating data.
Or even better if RIM got its act together and released a fully Mac compatible desktop manager. That would be the best solution.
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Old 12-29-2008, 11:03 AM   #8 (permalink)
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Anyone heard from RIM yet as to when they can show us a little respect as well by putting out a full version of the BB Desktop for Mac?
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Old 01-03-2009, 07:19 AM   #9 (permalink)
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i've been synching fine for the most part with the missing sync program. You have to make sure pocketmac is uninstalled while using missing sync though. I've been debating going back to use pocketmac but I'm wondering if it is compatible with the BOLD as of now?
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Old 01-03-2009, 08:20 PM   #10 (permalink)
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yea, I mean with Apple grabbing more and more marketshare you'd think RIM would want to develop a stable solution. RIM is losing clients daily to iPhones and if they want to bite Apple back they should secure us Mac users with an official client that WORKS.
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Old 01-05-2009, 05:57 PM   #11 (permalink)
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Default Verizon keeps lying to me

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Originally Posted by evandt View Post
yea, I mean with Apple grabbing more and more marketshare you'd think RIM would want to develop a stable solution. RIM is losing clients daily to iPhones and if they want to bite Apple back they should secure us Mac users with an official client that WORKS.
I have been through a Treo AND a Blackberry, they told me that these two units sync with Mac. THEY DON'T.

I started a website

verizonhatesmacusers.com

dedicated to the problem.

Maybe if the service providers start to demand that RIM be truthful about Mac support so that they can stop the lies about compatability, we can all move forward.
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Old 01-07-2009, 11:36 PM   #12 (permalink)
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U have to uninstall the pocketmac fully. go to "HD-> System-> Library-> Extentions-> Delete "BlackberryUSB.kext" & "BlackberryUSBDev.kext".
After deleting, then install Missing Sync.
For me, it works perfectly, edited my contacts and calender, all set. Hope it will help.

Cheers
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Old 01-08-2009, 12:12 AM   #13 (permalink)
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I love the irony of this recent advertisement from them!

I got a new phone for the holidays, a BlackBerry Bold(as PICTURED) and guess what, it doesn't sync.

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Old 01-12-2009, 02:32 PM   #14 (permalink)
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Have been beta testing Missing Sync for BlackBerry 2.0 which addresses this issue. Its been made available to the Public here:

http://forums.markspace.com/viewtopic.php?f=15&t=5736
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Old 01-12-2009, 02:37 PM   #15 (permalink)
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Quote:
Originally Posted by vidmaster99 View Post
Have been beta testing Missing Sync for BlackBerry 2.0 which addresses this issue. Its been made available to the Public here:

Mark/Space Users • View topic - Missing Sync for Blackberry - 2.0.0 (Build 107)
Very glad to see they're actively working on this. I think I'll skip the beta versions for now. I have a feeling the final release will come out fairly soon.

They better not charge for this upgrade, because the product does not work in its current form.
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Old 01-12-2009, 10:01 PM   #16 (permalink)
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i downloaded this beta and it doesnt work either. it actually deleted most of the contacts on my bb. i am amazed at the poor quality of this software yet they claim it works! i just sent them an email asking for a refund. we'll see if they even respond - i already filed 2 tickets which have not been responded too.

does anyone know of a solution that WORKS?

thanks,
eric
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Old 01-13-2009, 02:31 AM   #17 (permalink)
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there is that beta forum as well, you might want to post there and tell them it doesn't work for you.

Mark/Space Users • View forum - Missing Sync for BlackBerry Public Preview
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Old 01-13-2009, 12:04 PM   #18 (permalink)
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i would if i ever got the registration email for the forum....
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