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View Poll Results: How many people are also experiencing this problem
I am 14 82.35%
I'm not 3 17.65%
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Old 12-17-2008, 12:27 AM   #1 (permalink)
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Question PocketMac Not running

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I was able to use PocketMac once and sync my blackberry. Now it just bounces on my taskbar and then eventually the process just dies. I upgraded the software I downloaded the new USB drivers I tried even connecting the blackberry before running the blackberry sync software. No change.

Please help!!
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Old 12-19-2008, 04:57 PM   #2 (permalink)
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Same trouble.

Worked once but didn't sync with my storm. Until, it doesn't work.
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Old 12-22-2008, 05:17 AM   #3 (permalink)
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what other software can transfer pics, video, and music to my BB storm?
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Old 12-28-2008, 06:43 PM   #4 (permalink)
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I too have experienced the useless bouncing ball feature of this program ... you would think they would make sure it was valid software without a problem. It worked for me a couple of times in the past then I stopped using it because it failed. Now I just downloaded to see if it was corrected and still no good results.
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Old 04-04-2009, 12:12 PM   #5 (permalink)
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Default Pocketmac Bouncing (not starting) Issue Resolved

Mystery solved! I had issues with Pocketmac not opening (bouncing icon). I have uninstalled and reinstalled so many times that it was not funny. Determined to figure it out, I stubbled across the Blackberry Media Software for Mac, installed it in hopes that maybe it would fix something. The software installed and it indicated that It was not compatible with my iTunes and that I need the latest version. I checked and I did have the latest 8.1, so then I assumed the Pocketmac issue was attributed to an issue with my iTunes and in fact it was!

How to fix:

1) Back up (copy) your iTunes music and files to your desktop.
2) Completely uninstall iTunes following the instructions from Apple site...Removing iTunes for Mac OS X, complete the entire instructions
3) Reinstall iTunes
4) Open iTunes, accept the agreement and go through the setup. Close iTunes and copy your files back in your Music ITunes folder.
5) Open Pocketmac and enjoy syncing with Entourage
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